Why are orders being processed for products that have been removed from my Shopify store or subscription groups? How can I prevent this from happening and resolve existing issues with processed orders for unavailable products?
Bold Subscriptions processes orders based on the product information at the time the subscription was created. Removing a product from your Shopify store or subscription groups afterward does not automatically stop the app from processing orders for that product.
To fix this, you must use the bulk product swap feature to replace the deleted or unavailable products in customer subscriptions with current, available ones. More details on using the bulk update tool can be found here - https://support.boldcommerce.com/hc/en-us/articles/23991658742804-Bulk-Product-Swap-in-Subscriptions-for-Shopify-Checkout.