Due to scheduled office closures during the week of May 20th, you may experience delays in receiving updates from our support department. Monday, May 21, is a statutory holiday in celebration of Victoria Day. Friday, May 25, is our 2018 Bold Commerce Annual General Meeting (AGM) - we're super excited to map out our strategy to better facilitate the success of our merchants in the coming year!
Our support team will have limited availability during the above dates, but we're committed to the success of merchants using Bold Apps. Please don't hesitate to Open a Support Request during this time and our team will respond as quickly as possible.
Below are the office hours for the week of May 20 to May 26. (Central Time, UTC - 6)
|Office Hours||Live Chat Support|
|Tuesday||8 AM to 9 PM||9 AM to 8 PM|
|Wednesday||8 AM to 9 PM||9 AM to 8 PM|
|Thursday||8 AM to 6 PM||9 AM to 5 PM|
|Saturday||10 AM to 3 PM||10 AM to 2 PM|
Note: If you experience an outage impacting your customers' ability to process an order, you can open an urgent support request by sending an email to email@example.com.