Customize Your Email Notifications


Pro Tip

Images/logos can be placed in your emails by selecting the Insert option.


Loyalty Points includes pre-written email templates to send to your customers. The app also gives you the flexibility to edit the different emails that are sent to your customers.

To edit these templates, please follow these steps:

  1. From Shopify's admin, select Apps.

    Select Apps

  2. Select Bold Loyalty Points.

    Select Bold Loyalty Points

  3. Select Settings, then Email Notifications.

    Select Settings/Email Notifications

  4. Select the ellipsis beside the email you want to adjust.

    Note: The toggle switch under the "Status" header allows you to enable or disable specific emails.

    Select Ellipsis

  5. Select Edit Template.

    Note: You can change where your emails are sent from by adjusting the "From (Email)" field

    Select Edit Template

  6. Adjust your template accordingly.

    Note: Select "Preview Email Template" to see what the message looks like on your customer's end. You can edit the HTML code of the email by selecting the "< >" icon.


  7. Select Save Changes.

    Save Changes

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