Customize Your Email Notifications

• Loyalty Points
• 2.0
• No coding knowledge required
• 10 Minutes

Overview

Loyalty Points includes pre-written email templates that you can use to send action emails to your customers. The app also gives you the flexibility to edit these emails, so you can completely customize what customers will receive. Change the language, better match your branding, or make any other adjustments to make the email totally your own.

To edit these templates, please follow these steps:

1. From Shopify's admin, select Apps.

   

2. Select Bold Loyalty Points.

   

3. Select Settings, then Email Notifications.

   

4. Select the ellipsis beside the email you want to adjust.

   Note: The toggle switch under the "Status" header allows you to enable or disable specific emails.

   

5. Select Edit Template.

   Note: You can change where your emails are sent from by adjusting the "From (Email)" field

   

6. Adjust your template accordingly.

   Note: Select "Preview Email Template" to see what the message looks like on your customer's end. You can edit the HTML code of the email by selecting the "< >" icon.

   

7. Select Save Changes.

   

Helpful Links:

• Customize your storefront widget
• Customize the language settings
• Loyalty Points price tiers & features