You cannot view abandoned carts until you activate and Customize the Abandoned Cart Emails in Cashier.
Bold Cashier uses its own checkout to process your customer's orders. Because of this, the app has its own section for managing abandoned carts.
To view and manage abandoned carts in Cashier, please follow these steps:
- From BigCommerce's admin, select Apps.
- Select Bold Cashier.
- Select Orders, then Abandoned Carts.
- Enter a Start Date and End Date, then select Filter Dates.
- Select Export to download a CSV file.