To change the content of the abandoned cart emails and how they are sent, follow these steps:
- From BigCommerce's admin, select Apps.
- Select Cashier.
- Select Orders, then Abandoned Cart Settings.
- Select the Abandoned cart emails toggle.
Note: Leaving this disabled will not send abandoned cart emails to your customers.
- Choose the wait time of sending the email after the cart is abandoned (i.e. One hour, Six hours, Twenty-four hours).
- Select Do you want to allow multiple emails to be sent in a 24 hour period If you would like to do so.
- Edit the Subject Line as needed.
- Edit the Email Content as needed.
- Select Save.