Get Started with Multi-Currency


Multi-Currency is an app that lets your customers shop in any currency they like. Combined with our Bold Cashier app, they can also make purchases in the currency of their choice.

You can use its powerful built-in geo-location service to auto-select the currency, or give your customers the option to choose from a beautifully styled drop-down with flags.

Note: Any other currency conversion apps or software should be disabled on your site before using Multi-Currency. Using two conversion apps at the same time can cause conflicts with how the currency displays on the site.

Not sure how to get started with Multi-Currency? Here is a step-by-step guide to help you on your way:

  1. Install Multi-Currency - Multi-Currency Install Instructions
  2. Add a Currency in Multi-Currency
  3. Change the Default Currency
  4. Create Rounding Rules for a Currency
  5. Add Exchange Rate Padding
  6. Test Rounding Rules in Multi-Currency
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  • We have Multi-Currency installed. Our first few orders from the US are being processed in CAD. What's up with that? Please help. We are losing 30% on those sales. Not happy about that. What have I done wrong?

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  • Hey Liz!

    Thanks so much for reaching out :) Multi-Currency requires that your store uses our Cashier app as well, in order to process payments in different currencies. Because we don't have the ability to affect the payments that are processed through BigCommerce's checkout, we use our own checkout with an attached payment gateway that can accept these alternate currencies.

    I've created a ticket with our Merchant Success team to provide you with some additional assistance/information on this! Please let us know through that email thread if you have any further questions from here.


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