Error Message: Error Finding Your Address


If you receive the "Error finding your address please review your criteria and try again" message with Store Locator, this generally means that there are missing APIs in your Google account.

The error message will display on the storefront like so:


The following APIs must be enabled in your Google account in order for Store Locator to work correctly on your site:

  • Maps Embed API
  • Maps JavaScript API
  • Maps SDK for Android
  • Maps SDK for iOS
  • Maps Static API
  • Street View Static API
  • Geocoding API
  • Geolocation API

To enable these APIs in your Google account, please follow these steps:

  1. Log in to the Google Maps Platform Console.
  2. Select Console.

    Select Console

  3. Select APIs.

    Select APIs

  4. Under "Additional APIs", select one of the APIs that you're missing.

    Select Missing API

  5. Select Enable.

    Select Enable

  6. Repeat Steps 3 to 6 until all of the items on above list have been added to your account.

    Repeat Steps 3 - 6

That's it!

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1 comment
  • We have followed all the above instructions and have all the apis enabled but we still get error when we search certain cities like "Barcelona". Any idea ? Javascript console does not show any relevant information either.

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