Why are my customers unable to pay in their currency?

• Multi-Currency
• All Versions
• N/A
• N/A

Multi-Currency does not have the ability to convert currencies in BigCommerce's checkout by itself.

Multi-Currency integrates with Bold Cashier to provide your customers with the flexibility to pay in their desired currency. Cashier uses its own payment gateway providers to accept payments for orders in currencies that are not the store's default.

Visit Multi-Currency & Cashier Integration for more information on how to set up this feature.

Helpful Links

• Supported Payment Gateways in Cashier