Can't Accept Membership Payments in Foreign Currencies


Bold Memberships can use both Stripe and PayPal to accept payments for your membership plans. PayPal is only able to automatically capture payments that are made in the currency your account is set up to accept. Payments that are made in a currency other than your default must be manually captured within your PayPal account.

To accept payments made in a foreign currency, please follow these steps:

  1. Navigate to PayPal's homepage.
  2. Select Log In.

    Picture shows PayPal's homepage and the Log In button highlighted at the top-right

  3. Enter your PayPal credentials.

    Picture shows the PayPal login page, highlighting the email/phone number and password text boxes to be filled out

  4. Select Log In.

    Picture shows the PayPal login redentials filled out, and the Log In button at the bototom is highlighted

  5. Select Activity.

    Along the top navigation bar, select Activity

  6. Beside the payment you want to capture, select Accept.

    To the far-right of the payment that you'd like to capture, select Accept (under Actions)

  7. Select one of the following options:

    Picture shows a window saying Accept or Deny this Payment, with some information about the payment, and the three options to choose from underneath are highlighted

    • Accept this payment and convert it to $XX.XX: This option will accept the payment from the customer and convert it to your account's currency. PayPal will charge a transaction fee each time you accept a payment this way.

      Picture shows the Accept this payment and convert it to (dollar amount) option being selected

    • Accept this payment in <insert currency> and create a balance in this currency: This option will accept the customer's payment, create a new "wallet", and place the amount into this wallet. After this, PayPal will automatically place any payments made in this currency to this wallet. You can then convert that entire wallet to your account's main currency and pay one transaction fee.

      Picture shows the Accept this payment in (currency) and create balance in this currency option being selected

    • Deny this payment and return the money to the sender: This option will deny the customer's payment and return the funds to their PayPal account.

      Picture shows the Deny this payment and return the money to the sender option being selected

  8. Repeat Steps 6 - 7 for each payment you need to capture.

    Repeat Steps 6 - 7

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