Bold Subscriptions offers your customers the ability to manage their own subscriptions through the app's "Manage Subscription" portal.
Through this page, your customers can adjust their subscription information or cancel it altogether.
Note: This guide must be completed for your customers to manage their own subscriptions. Without this page, your customers will need to contact you in order to make any changes to their subscriptions.
To create your manage subscription page, please follow these steps:
- From BigCommerce's admin, select Storefront.
- Select Web Pages.
- Select Create a Web Page.
- Under "Page Type", select Contain content created using the WYSIWYG editor below.
- Enter a Page Name.
Note: We suggest naming this page the "Manage Subscriptions" page.
- In the "Page Content" section, select HTML.
- Copy and paste the following code into the HTML editor:
- Select Update.
- Under "Advanced Options", select Restrict to Customers Only.
Note: This is to prevent non-subscription customers from accidentally discovering this page.
- Select Save & Exit.