Bold Discounts Functionality FAQs

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Here are some of the most common questions regarding Bold Discounts' functionality.

Please select the question to view your answer:

Discounts is able to apply its sales on the storefront at a rate of roughly 250 products per second. This means that a sale with roughly 3000 products in it should take about 12 seconds to go live on the storefront.

When discounting products in your Shopify admin, we're only able to apply changes to 1 product every second. A sale with 3000 products in it may take up to 1 hour to change in your Shopify admin.

However, Discounts will still charge your customers the correct sale price; even if the app is still discounting your products on the back-end. Discounts uses a connection with Shopify's order API to ensure that this occurs on the site.

Products that are in multiple sales at the same time will have the best discount applied to them.

Discounts reads which rules are being applied to a specific product and chooses the largest discount to apply for the customer.

For example:

  • Product A is $20
  • Product A is in both Discount A and Discount B
  • Discount A offers a 50% discount
  • Discount B is a $5-off sale
  • Product A would have Discount A's rules applied, as your customers would receive this item for $10 instead of $15

Warning!

This app version is currently incompatible with the following Bold apps:

Due to the way these apps adjust pricing on the storefront, they do not work correctly with Discounts. Our developers are working on a solution, and this doc will be updated as these integrations are completed.

Discounts uses a connection with Shopify's draft orders to ensure your customers are always receiving the correct price for their discounted items.

Because of this functionality, unfortunately there could be conflicts with apps that either modify products with JavaScript, or use third-party checkout functions.

Known Limitations:

  • Third-party checkout buttons (i.e. Amazon Pay, PayPal, Apple Pay, Google Pay, etc.) should be hidden on the cart page and only visible in the checkout.
  • Third-party checkouts will not work correctly with Bold Discounts.
  • Most currency converters must be disabled before offering sales with Discounts.
  • Shopify discount codes will not work with Discounts (this may be a benefit, depending on the sales you're offering).
  • Draft orders remain in your Shopify admin after a customer has checked out.

Discounts is integrated with our Bold Cashier app to provide you with the flexibility to use third-party checkout buttons and offer discount codes.

Visit Cashier & Bold Discounts Integration for more information on how to enable this integration.

Discounts is only able to apply changes in your Shopify admin at a rate of 1 product per second. A sale with 3000 products in it may take up to 1 hour to change in your Shopify admin.

However, Discounts will still charge your customers the correct sale price; even if the app is still discounting your products on the back-end. Discounts uses a connection with Shopify's order API to ensure that this occurs on the site.

Depending on how large your sale is, you may need to re-check on your products in a few minutes to see the price change.

Yes, Discounts provides you with the flexibility of placing specific variants of a product on sale.

When creating your sales, you can select a hyperlink underneath your products to choose certain variants:

Select Hyperlink

Visit Create a Sale with Bold Discounts for more information on how to create discounts in the app.

Yes, once Discounts has finished updating your product prices within your Shopify admin these discounts will work on other sales channels.

Until the app has finished adjusting your item prices, these discounts will not be accessible on other sales channels.

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