Note: These instructions are for stores who are just starting to use Subscriptions and want to integrate the app with Bold Checkout right away. If you are already actively using Subscriptions on your store, please contact our Merchant Success team for further assistance.
To integrate these two apps, please follow each of the steps below:
Bold Checkout uses its own version of the BigCommerce checkout to process its orders. Because of this, the app needs an attached payment gateway in order to accept payments for your customers' orders.
Note: If you are already actively using either one of these apps, you need to use the same payment gateway in order for this integration to work correctly.
Visit Set up a Payment Gateway in Bold Checkout for more information on how to enable your payment gateway in the app.
Bold Checkout's shipping zones are how the app determines where your store will ship to, and how much it will cost to ship to that region of the world.
Visit the following articles for more information on creating shipping zones in Bold Checkout:
For Bold Checkout to charge taxes on your products, there must be tax settings specified within Bold Checkout's admin.
Visit Set up Tax Settings in Bold Checkout for more information on how to create tax zones within the app.
We strongly suggest testing Bold Checkout's functionality on a back-up theme before using the app as your main checkout. If any steps were missed during the set-up process, your customers temporarily may not be able to check out on your site.
Note: This is also done to ensure that your payment gateway is set up and working correctly.
Visit Place a Test Order with Bold Checkout for more information on how to place a test order with the app.
To complete the integration, there are a few steps our team needs to take in order for the apps to properly communicate with one another.
Note: If you are already actively using Subscriptions, it may take 2-3 business days for us to enable the integration. Your current subscription customers need to be moved from Subscriptions to Bold Checkout on our server side.
Please contact our Merchant Success team for further assistance with the integration at this point.
Once you've received a confirmation message from our team, please follow these steps to finish the integration:
- From BigCommerce's admin, select Apps.
- Select Bold Checkout.
- Select Marketplace.
- Select Install on the "Bold Subscriptions 2" option.
- Select the PCI compliance checkbox.
- Select Confirm.
- Select Confirm Payment.
- Enter your billing information.
- Enter your payment information.
- Select Confirm.
- Select Allow.