Product Options Integrations FAQ

This article outlines some of the most common questions regarding Product Options and its integrations.

Select an option below to view more information.

 


 

While we do not have an official integration between Facebook Pixel and Product Options 2.0, there is partial compatibility depending on how you plan to use Facebook Pixel on your store.

  • If you are using Facebook Pixel with the intention of just tracking general actions, such as Add to Cart and Checkout events, our Merchant Success team can tweak Product Options to work alongside Facebook Pixel. This tweak involves removing the file upload feature from your theme, which will prevent you from being able to use the File Upload option type on any of your products.
  • If you plan to use Facebook Pixel with the intention of tracking when priced options are added into the cart, a customization will need to be added into your theme in order for the priced options to track properly with Facebook Pixel. This customization can be completed with the help from our partners at HeyCarson.

If you are interested in getting this customization added to your store, please reach out to our partners at HeyCarson via this form.

Yes, you can use Product Options and Shopify variants together.

You may want to keep some Shopify variants present for some unique circumstances, like to help update your product page image when a certain color is selected, etc.

If you use Product Options and Shopify variants together, you may also want to change their placement and how they appear on your product page(s).

Please visit Change the Order and Placement of Product Options for more information.

Yes, you can use Product Options and Bold Subscriptions together.

With this integration, you will be able to offer customizable products to your subscription customers. The customization information appears in both the Bold Subscription order, and the Manage Subscription Page for your customer.

Please visit Bold Product Options & Subscriptions Integration for more information on both the setup and limitations between these two apps.

Note: As of February 19, 2021, Bold Product Builder is no longer available to install on the Shopify App Store. If your store has installed our Bold Product Builder app prior to February 19, 2021 - you will be able to continue using this app as it is grandfathered on your store.

Product Options premium and Product Builder have similar functions, but a different layout.

Options are designed to be displayed on the product page while Builder creates a page for a customer to go through step-by-step customization of the product.

To see how each is displayed, take a peek at our demo pages.

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