Product Pricing Groups FAQs


This guide answers several common questions in regards to using product pricing groups with Custom Pricing.

Here's the questions that are covered in this article:

  • Can I apply discounts per SKU/Variant within a price group?
  • Can I copy price groups created from one store onto a different store?
  • Can I have a product in more than one active price group?
  • Can I have a different price grid appear when a different variant is selected?
  • How do I restrict a tag from working with a particular product group?
  • Is there a search field to locate a product in a price group?
  • What is the difference between product pricing groups and detailed pricing?

Select the question to view the answer:

Yes, you can apply discounts set within price groups to individual variants/SKUs by selecting Variants from the product selector when either creating or editing an existing price group:

Product Selector Example

Price groups cannot be copied from one store to another store at this time, as there is not a way to export price groups within Custom Pricing.

If discounts are present in the Detailed Pricing section of Custom Pricing, the discounts can be exported into a .CSV file and can then be imported into a different store.

Note: Detailed Pricing requires the premium version of Custom Pricing in order to use. Please visit Detailed Pricing Information & Overview for more information on this feature.

It is not recommended to have a product in more than one active price group while Custom Pricing is set either the Draft Orders Method or Variant Dependant Method. If a product is in more than one active price group, the product may not receive the correct discounts on the storefront and in some cases, the discounts will not apply at all.

If Custom Pricing's discount method is set to the Accelerated Draft Orders Method, products can be included across multiple active price groups. The discounts set in each price group will not stack on top of the product price, but rather, the best discount will be applied to the product's price for each eligible customer.

Yes! By assigning each variant for a product into different price groups in Custom Pricing, a different price grid will appear on the product page when the appropriate variant is selected.

You can select individual variants in a price group by selecting the "Variants" option in the product selector:

Variant Selector Button

If you have enabled the Customer Pricing Premium plan in Custom Pricing, you can use the Detailed Pricing page to apply discounts to individual variants for your products. When an individual variant is selected on the product page, the price grid will change to reflect the discounts set for the variant from the Detailed Pricing page:

Detailed Pricing page

To prevent a tag from working for a particular customer pricing group, the discount for that tag should be set to 0.

This can be done when creating or editing your product pricing groups:

Price Group - Discount Set to 0 Example

If you're using "fixed prices" as your discounting method, please leave this field blank instead. Entering a value of 0 will actually provide a 100% discount in this case.

There is currently no search field available that can be used to locate a product within a price group. In order to find a product in a price group, you would need to review the products for each price group and find where the product has been added.

In order to avoid this issue, it would be best to use an internal name for each price group that helps you identify which products are being discounted in the price group. For example, if you created a price group to discount a collection of shirts, using the collection's name as the price group's internal name would help with locating these products in the future.

Another workaround would be to enable the premium plan in Custom Pricing and start applying discounts in the Detailed Pricing section, rather than using price groups. Not only does Detailed Pricing allow you to easily discount individual products, but there is also a search field that can be used to find individual products. The search field also has some filters that can be used to find certain products in collections, vendors or by product type.

Please visit Detailed Pricing Information & Overview for more information on this feature.

Custom Pricing offers two different ways of applying wholesale pricing to your products:

Both of these methods offer various benefits in their set-up, complexity, and discounting ability.



Product Pricing Groups:

Applying wholesale pricing through customer pricing groups involves creating a group, selecting a group of products, then assigning a discount for each pricing tier within that group for those products.

Different discounts for different products would require separating those products in their own customer pricing group.

Price Group Example



Detailed Pricing:

The detailed pricing functionality allows for easier management of individual products and their respective discounts compared to using customer pricing groups.

Products and customer pricing tags are listed in a grid type format. You're able to specify the fixed price or discount for a particular product or variant. This is especially helpful in situations where each product or variant has its own discount percentage or fixed price.

Note: Detailed Pricing discounts will apply ahead of Product Pricing Group discounts while Custom Pricing is set to the Variant Dependant Method or Draft Orders Method. This feature is also only available with the Premium version of Custom Pricing.

While Custom Pricing is set to the Accelerated Draft Orders Method, the best/highest discount is applied to a product if the product is receiving a discount from a price group and from within Detailed Pricing at the same time.

Another advantage is that all product discounts are isolated from each other. Updating one variant/customer tag discount only causes the app to process that one product, instead of all of the products that happen to be in a customer pricing group.

Detailed Pricing Example

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