Quantity Breaks FAQs

This guide answers several frequently asked questions regarding Custom Pricing's Quantity Breaks module. Please select a question below to view the answer.

 


 

There is currently no migration process available from the legacy (standalone) version of Quantity Breaks to Custom Pricing. All discounts will need to be created again within the Custom Pricing app.

 Caution

Quantity Breaks will need to be uninstalled from your store before you can install Custom Pricing.  Before removing Quantity Breaks, it is important to turn off all active discounts. This syncing process will allow Quantity Breaks to remove any hidden variants that have been created on your products.

Custom Pricing does not have a minimum or maximum quantity feature at this time. This customization would need to be built into your theme by a third party developer or our Partners team.

If you would like to add this customization, or a similar customization to your store, please reach out to HeyCarson for a quote.

No. Custom Pricing does not have the ability to change the product price on the product page when the quantity of the product is changed.

Changing the product price on the product page when the quantity is changed would require a larger customization from our Partners team.

If you would like to add this customization, or a similar customization to your store, please reach out to HeyCarson for a quote.

No, only the Online Store sales channel is compatible with the quantity break discounts. Other sales channels will not have the quantity break discounts appear in a grid table, as the liquid code added into the store theme for Custom Pricing does not extend to other sales channels.

If Custom Pricing's discount method is set to the Variant Dependant Method, Quantity Break discounts will be created and shown on all third party sales channels. While this might be a benefit if you are using Shopify POS, other sales channels, such as Instagram, eBay, Google, etc, will also show these extra variants created from Custom Pricing.

Please visit Discount Methods in Custom Pricing for more information on the benefits and limitations of each discount method available.

The Quantity Breaks plan alone does not include country-specific pricing. To enable this feature, you will need both the Customer Pricing Premium plan and the Quantity Breaks plan.

When using both plans, you can apply quantity breaks to specific customer tags, and apply those specific tags to customers manually or using the auto-tag feature in Custom Pricing.

 Pro-Tip

For more information on price plans, please visit Custom Pricing: Information & Overview.

No. Quantity Break rules created in Custom Pricing can only apply to the product's price set in Shopify.

No. The Quantity Breaks plan can be used on its own for only $20.00 USD per month.  Simply disable any other plan you don't need. 

For more information on price plans and how to change them, please visit Custom Pricing: Information & Overview.

Quantity Breaks is a plan available within the Custom Pricing app. Previously, these two apps were separate and incompatible out-of-the-box, requiring a custom installation. They are now a one stop solution that allows you to offer quantity-based discounts to your wholesale customers.

 Pro-Tip

You do not need to enable the Custom Pricing plan to use the Quantity Breaks plan. For more information on price plans, please visit Custom Pricing: Information & Overview.

Discounts can only be applied for a quantity of 2 or more for a default / non-logged in customer. If you have the Customer Pricing plan and the Quantity Breaks plan, you can offer a discount for a quantity of 1 for a tagged and logged in customer.

As a workaround, if you would like to offer a discount to a default customer for a quantity of 1, you can simply change the product price in your Shopify admin.

If you do not wish to show the first row of the quantity breaks grid at all, please visit Remove the First Row of the Quantity Breaks Grid.

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