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This guide answers several frequently asked questions regarding Custom Pricing's Quantity Breaks feature available with the Select, Standard Select, Premium Select, and Complete plans. Please select a question below to view the answer.

 


 

  1. Note: Quantity Breaks needs to be uninstalled from your store before you can install Custom Pricing. Before removing Quantity Breaks, it is important to turn off all active discounts. This syncing process allows Quantity Breaks to remove any hidden variants that are present on your products.

    There is currently no migration process available from Quantity Breaks (standalone) to Custom Pricing. All discounts need to be created again within Custom Pricing.

    For helpful information on how to make the move to Custom Pricing, please visit Switch from Quantity Breaks to Custom Pricing.

  2. Custom Pricing does not have a minimum or maximum quantity feature at this time. This customization would need to be built into your theme by a third party developer or our Partners team.

    If you would like to add this customization, or a similar customization to your store, please reach out to HeyCarson for a quote.

  3. Custom Pricing does not have the ability to change the product price on the product page when the quantity of the product is changed.

    Changing the product price on the product page when the quantity is changed would require a larger customization from our Partners team.

    If you would like to add this customization, or a similar customization to your store, please reach out to HeyCarson for a quote.

  4. Custom Pricing Discounts are compatible with the Shopify POS sales channel while on the Complete plan. All other plans are compatible with the Online Store sales channel only.

    If Custom Pricing's discount method is set to the Variant Dependant Method, discounts are created and shown on all third party sales channels. While this might be a benefit if you are using Shopify POS, other sales channels, such as Instagram, Amazon, Google, etc, also show these extra variants created from Custom Pricing.

    Please visit Discount Methods in Custom Pricing for more information on the benefits and limitations of each discount method available.

  5. Yes. To enable country-specific pricing, you need the Premium Select plan or higher. This plan allows you to apply quantity breaks to specific customer tags, and apply those specific tags to customers manually or using the auto-tag feature in Custom Pricing.

    Note For more information on price plans, please visit Custom Pricing Pricing & Overview.

  6. Quantity Break rules created in Custom Pricing can only apply to the product's price set in Shopify.

  7. Discounts can only be applied for a quantity of 2 or more for a guest customer. If you have the Standard plan or higher, you can offer a discount for a quantity of 1 for a tagged and logged in customer.

    As a workaround, if you would like to offer a discount to a default customer for a quantity of 1, you can simply change the product price in your Shopify admin.

    If you do not wish to show the first row of the quantity breaks grid at all, please visit Remove the First Row of the Quantity Breaks Grid.