Overview
Bold Upsell allows you to offer your customers additional items to your customers, or encourage them to upgrade what they're planning to purchase, in order to increase your customers' average order value (AOV)
There are 3 ways that you can present these offers to your customers:
- When they add a product to their cart
- When they head to the checkout
- After they've completed their purchase
Bold Upsell offers the ability to create both upsell and cross-sell offers.
Upsells are offers that will replace an item in a customer's cart.
Example
A customer has added a 1-pound bag of coffee to their cart, triggering an upsell offer. The offer is to purchase a 2-pound bag of coffee instead, for only $3 more. If they accept this offer, the 2-pound bag of coffee will replace the 1-pound bag.
Cross-sells are offers that get added alongside products in a customer's cart. These items are often complementary to an item that a customer has just added.
Example
A customer has added a bag of coffee to their cart, triggering a cross-sell offer. The offer is to purchase a pack of coffee filters.
Availability & Installation
Bold Upsell is currently available on Shopify and BigCommerce.
The app is designed to function right out of the box, however will need a piece of code added if your theme has certain Ajax functionalities. Learn more about this in our Getting Started series.
Pricing
By default, Bold Upsell will be on the Starter plan upon installation.
Before you start paying for the app, you'll have the option to pick the plan you want. Upsell offers a free trial period with unlimited offers and views, regardless of the plan selected. After the trial period, your app will display the maximum views indicated by your selected plan.
When you reach your plan's maximum views, an email is sent informing you that the view limit has been reached along with an offer to upgrade your plan. Upsell views are reset to zero on the first day of every month.
You also have the option to upgrade and downgrade your plan at any time. Shopify will automatically pro-rate the billing.
| Monthly Price | View Limit |
|---|---|
| Starter - $9.99 | 200 |
| Plus - $19.99 | 1000 |
| Premium - $39.99 | 2000 |
| Pro - $59.99 | 5000 |
| Enterprise - $89.99 | Unlimited |
| Funnels Monthly Price (optional add-on) |
| +$99.00 |
Tip
Once your view limit has been reached for the month, your offers will no longer appear to customers until the next month.
All pricing tiers include the following features:
- Unlimited offers
- Reports
- Design & language customization
Features
Unlimited Offers
Create as many offers as you'd like! There's no limit to how many you can create, however we do suggest limiting it to one offer per product.
Reports
Upsell offers a series of reports and charts to show you how well your offers are performing.
You're able to see how many times the offers have been viewed, which products are being added to your customers' carts, and which offer products are being purchased.
This is a great way to strategically adjust your offers based on which are performing well.
Design & Language Customization
Fully customize your offer pop-ups by changing the button language, and adjusting the style of your modal by adding HTML and CSS.
Upsell Funnels
Funnels allow you to present additional items to your customers, depending on whether they accept or decline the previous offer. It allows you to offer multiple cross-sells that may be relevant to their order.
Example
A customer has added a 1-pound bag of coffee to their cart, triggering a cross-sell offer. The offer is asking if they need coffee filters to go along with their coffee, which they accept. The next funnel offer asks if they also need a travel mug, which they decline.
Integrations
Upsell has an official integration with Yotpo to show the product ratings for offer products in the Upsell pop-up modal. This integration can be enabled in Bold Upsell under Settings > Upsell Settings > Yotpo Settings. In this section, select the checkbox under "Offer Product Star Rating", then select Save.
Upsell also integrates with some of our other apps available on Shopify. Please see Bold Upsell's Bold Integrations for more information on each integration available.