Bold Upsell Reporting FAQs

Overview

This guide answers several common questions regarding Bold Upsell's Reporting feature.

 


 

No, there currently is not an export feature in Upsell at this time.

No, there currently is not a report available to see which orders had a cross-sell or upsell product added by the customer.

Yes, you can select either a upsell or cross-sell group under Reports to view statistical information for the upsell or cross-sell group.

Learn more on the reporting feature available in Upsell by visiting our dashboard metrics & reporting article.

No, there is currently not a way to view the data under Reports using a custom start and end date. The reporting details will be shown using a monthly view.

While using Upsell, you may find that the monthly report graph is missing months:

Monthly Upsell Graph

This issue can occur if the app is uninstalled and then reinstalled at a later time. Upsell cannot calculate reporting details during the time that the app is not present on the store.

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