Create Test Orders with Bold Subscriptions V1

Bold Subscriptions V1 allows you to connect a test payment gateway so you can demo the purchase process from your customer's perspective.

Testing your subscription orders gives you the ability to see how your subscriptions function before connecting to a live payment gateway. It is highly recommended testing your purchase process before going live with Bold Subscriptions.

If your store is already live and connected to your desired payment gateway, all test orders have to be created with a live credit card, through the connected payment gateway.

Connect to a test payment gateway

If you've already connected a payment gateway to Bold Subscriptions V1, please follow the instructions in the Place a Live Test Order with Bold Subscriptions V1 section below.

1. From the Shopify admin, select Apps.
2. Select Bold Subscriptions V1.
3. Select Settings, then Payment Gateway.
4. Under Other Payment Gateways, select Click here for alternate payment gateways.

   

5. Select Got it!
6. Attach a credit card to this test payment gateway.

   Note: Bold Subscriptions requires you to connect a credit card before any action can be taken with the test payment gateway. You can connect your own credit card during testing as you won't be charged any transaction fees.

7. Under Select Your Payment Gateway, choose Test Payment Gateway.
8. Select Save.

Next you need to place a test order with Bold Subscriptions V1. To place a test order, you need to generate an order by purchasing the subscription in the recurring orders checkout. You can use our test credit card information, below:

Within the Customer tab of Bold Subscriptions, it should be showing you as a Test Order customer, here:

With this order, you can now see what your customer sees when navigating your store. This includes reviewing the Manage Subscription page, and making changes to your subscription purchase.

Place a live test order with Bold Subscriptions V1

If your store is already live with a connected payment gateway, it is still beneficial to create a test order. This allows you to see how your customers can navigate your store, review the manage subscriptions page, and make sure that your checkout is fully functional.

Note: Placing a live test order requires a purchase be made on your store. This can be refunded after the payment is completed, and the features are tested.

1. Go to your Storefront.
2. Create a customer account within your store.
3. Add a Subscription to your cart, and go to the checkout.
4. Ensure that you are in the recurringcheckout.com domain of your store.
5. Complete your customer and payment information.
6. Complete the purchase. Now that the payment has been completed:
7. From the Shopify admin, select Orders.
8. Find the order to ensure that it has processed successfully.
9. Check the email used to place the order and ensure the confirmation email was received.
10. Check your payment gateway to ensure the payment was processed.
11. Log-in to your Customer account.

Depending on your payment gateway you should be able to process a refund within 24 hours. Visit Refunding a Bold Subscriptions Order to learn how to process a refund.

You also are able to test the Manage Subscription page area with your test order.

FAQs

1. Bold Subscriptions V1 allows you to automatically fulfill a customer's subscription order once it's marked as paid in the Shopify admin.

   This setting can be enabled inside of the Bold Subscriptions app admin under Settings > General.

   

   Bold Subscriptions is otherwise incompatible with the remaining fulfillment of your orders, such as shipping your products or generating shipping labels. The remainder of your order fulfillment process must be done the same way that one-time orders are processed on your store.

2. When you have customer's subscriptions that are set to renew, a transaction is sent from Bold Subscriptions to the payment gateway that is currently linked to the app on the day that the subscription is set to renew.

   Once the transaction has been successfully processed, an order for all successful transactions are generated between 4:00 - 6:00 AM CST, in your Shopify admin.

   If a transaction fails due to a payment or inventory-related issue (such as an invalid credit card, expired credit card or insufficient inventory), no order is generated. Bold Subscriptions attempts to renew the subscription using the frequency settings set in Bold Subscriptions under Settings > General > Failed transaction handling.