Please note that this article only relates to Version 1 of Bold Subscriptions. Please visit Bold Subscriptions V1 & V2 Comparison for more information on determining which version of Bold Subscriptions you are currently on.
There are two price plans currently available through Subscriptions, each possessing their own set of features. This includes our Essentials plan, or the Advanced plan. Both of our Bold Subscriptions plans currently include a 1% transaction fee on each order made via the "recurringorders.com" checkout, as well.
The 1% transaction fee that is charged within the Bold checkout is only charged when a subscription is purchased on your store. One-time orders should still go through your regular Shopify checkout. This ensures that you will not be paying Shopify transaction fees and Bold Subscription V1 fees on the same orders.
If you own a store that receives a high volume or orders, we do offer an enterprise plan with alternate pricing. To receive a quote, please open a Support Ticket
Bold Subscriptions V1 is also PCI compliant, uses industry-leading encryption techniques, and processes all personal information securely. Please visit our Security and PCI Compliance Guideline article for more information on how we protect your store.
The 1% transaction fee will only be applied to orders that go through the recurringorders.com checkout. If your customer purchases a monthly subscription, the 1% fee charge will be included for the initial, and subsequent orders for their subscription. In addition, if you have a customer that purchases a subscription product, as well as a one time purchase product within the same cart, they will go through the recurringorders.com checkout.
With Bold Subscriptions V1, the transaction fee is charged differently depending on which payment gateway is currently set up within the app.
If you are using Stripe, the 1% transaction fees' that Bold Subscriptions V1 charges will be taken off before your revenue is deposited into your bank account. This means the revenue you receive every month is after all fees have been taken off.
When using Braintree (and all other supported payment gateways), Bold Subscriptions V1 will require a credit card to be set up with the account in order to charge the transaction fees. These fees' will charge after your stores revenue has already been deposited into your account, and usually occurs on a weekly basis.
If you are looking to update your credit card attached to the payment gateway, please follow these steps:
- From Shopify's Admin, select Apps.
- Select Bold Subscriptions V1.
- Select Settings, then Payment Gateway.
- Select Update Credit Card.
- Select Change Card.
- Enter your credit card details.
- Select Update.
You should now see your updated credit card information.