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Set up Bold Subscriptions & Bold Checkout Integration

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Bold Subscriptions integrates with Bold Checkout to provide your store with the benefits of having its own built-in checkout, and the ability to offer subscription options to your customers.

This comprehensive step-by-step is for stores that are setting up both Bold Checkout and Subscriptions at the same time.

Let's get started.




To install these apps on your store, navigate to the Bold Subscriptions & Bold Checkout BigCommerce app store. 

Follow these steps to add these apps to your store:

  1. Once in the app pages, select Get this App.
  2. Log in to your existing BigCommerce store.
  3. Select Launch, then get started!

Checkout uses its own version of the BigCommerce checkout to process its orders. Because of this, the app needs an attached payment gateway in order to accept payments for your customers orders.

Note: If you are already actively using either one of these apps, you need to use the same payment gateway in order for this integration to work correctly.

Visit our article on Setting up a Payment Gateway in Bold Checkout for more information on how to enable your payment gateway within our app.

Within Bold Checkout, the shipping zones are how the app determines where your store will ship to, and how much it will cost to ship to that region of the world.

For Checkout to charge taxes on your products, there must be a tax setting specified within Checkout admin.

For more information on setting this up, please visit our Shipping in Bold CheckoutTax Settings in Bold Checkout articles

Before fully completing this integration, Bold Subscriptions should be set up as well.

Please visit our article on Creating a Standard Subscription Group for more information on setting this app up.

Please follow these steps to finish this integration: 

  1. From BigCommerce's admin, Select Apps.
  2. Select Bold Checkout.
  3. Select Marketplace.
  4. Select Install on the "Bold Subscriptions 2" option.
  5. Select the PCI compliance checkbox.
  6. Select Confirm.
  7. Select Confirm Payment.
  8. Enter your billing information, then payment information.
  9. Select Confirm, then Allow.

We recommend to place a test order for a subscription to ensure the Checkout functionality works as expected and your subscription appears in the app. 

If the subscription does not appear in the app, please check our article for Troubleshooting Line Items in the Checkout, or reach out to our Customer Success team.

Due to a small limitation with how our app interacts with the BigCommerce platform, your customers will not be able to check out from their account page.

To correct this issue, please visit Install a Checkout Script for Bold Subscriptions.

Bold Subscriptions offers your customers the ability to manage their own subscriptions through the app's Customer Portal. If you would like to allow your customers to manage their own subscriptions, it is recommended to set this up.

For more information on the setup steps, please visit Customer Portal Setup.