Using Gift Cards in Bold Checkout

Overview

Bold Checkout gives you the ability to create gift cards from directly within its admin. 

Because Checkout uses its own checkout process, gift cards created in BigCommerce are unable to be used in this checkout.

You are able to see all the gift cards that have been created within Bold Checkout by navigating to Payment Options > Gift Cards within the app. If at any time you would like to revoke a gift card, go to this area and select the toggle to Disable on the correct gift card.

Disable Option for Gift Cards



Customize the Gift Card Email

Bold Checkout allows you to customize its gift card emails. To customize the email that gets sent to a customer when they receive a gift card to your store, please follow these steps:

  1. From BigCommerce's admin, select Apps.
  2. Select Bold Checkout.
  3. Select Payment Options, then Gift Card Emails.
  4. Select the toggle button to enable the gift card email setting.
  5. Change the subject line and body of the email as needed.

    Email Notifications Bold Cashier

  6. Select Save.

If you would like your customers not not receive emails regarding Gift Cards, then this can be disabled. To disable the email notification settings for your stores gift cards, navigate to Payment Options > Gift Card Emails, and click on the toggle to disable Gift Card Emails.

 

Creating a Gift Card

As soon as the gift card is created, an e-mail will be sent to your customer to notify them. It is recommended to ensure that your email notification settings above are exactly how you would like when this event occurs. 

  1. From BigCommerce's admin, select Apps.
  2. Select Bold Checkout.
  3. Select Payment Options, then Gift Cards.
  4. Select Create Gift Card.
  5. Enter the amount and a name for the gift card.
  6. Select the expiry date options for your gift card (optional)

    Note: This option may be illegal in your country. Please verify the local laws before selecting this option.

  7. Enter the recipient's email address and a note for the customer.

    Gift Card Options

  8. Select Save.


Hide the Gift Card Payment Option

If you would like your store customers to not be able to complete purchases with the Gift Card option on your store, this option can be hidden using CSS.

To hide this in the checkout, please follow these steps:

  1. From BigCommerce's admin, select Apps.
  2. Select Bold Checkout.
  3. Select Settings, then General Settings.
  4. Navigate to "Appearance" and select the Custom CSS box.
  5. Copy and paste the following code into this box:
    /* Hide gift card payment type */
    .PaymentMethod--GiftCard { display: none; } 
  6. Select Save.
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