Bold Checkout allows you to create a variety of different shipping rates: price-based rates, weight-based rates, and even custom carrier shipping rates.
When using Bold Checkout, you must have at least one shipping zone. Each zone determines where you can ship to and how much it'll cost.
Price-based shipping rates are ideal for offering shipping discounts to customers who spend more.
You can even offer free shipping as a purchase incentive to those who spend a certain amount.
- From the BigCommerce admin, select Apps.
- Select Bold Checkout.
- Select Shipping, then Shipping Zones.
- Select Create Zone.
- Enter a zone name and select your countries.
- Under Price-based rates, select Add Rate.
- Adjust your rate settings accordingly.
- Select Save.
Weight-based shipping rates are ideal for products that vary in weight.
- From the BigCommerce admin, select Apps.
- Select Bold Checkout.
- Select Shipping, then Shipping Zones.
- Select Create Zone.
- Enter a zone name and select your countries.
- Under Weight-based rates, select Add Rate.
- Adjust your rate settings accordingly.
- Select Save.
Using a custom carrier rate allows your shipping to be calculated directly from your preferred provider.
- From the BigCommerce admin, select Apps.
- Select Bold Checkout.
- Select Shipping, then Custom Carriers.
- Select Setup Custom Carrier.
- Name your credential set and select your provider.
Note: Give this a name you can distinguish from the Standard Carrier name. You will need to differentiate it from the Standard Carrier Rates when selecting it in Shipping Zones.
- Fill out the credentials.
Note: These credentials can be found within your account with this provider.
- Select Save.
- To apply these rates, follow the steps in our article Create Shipping Zones in Bold Checkout to add your custom carrier rates.
Troubleshooting
When using price-based and weight-based shipping rates, Bold Checkout treats the higher number in the range as non-inclusive, which means that the higher number is not included in the range.
Example 1
The following example is incorrect.
| Name | Lower limit | Higher limit | Price |
|---|---|---|---|
| Shipping Rate 1 | 0kg | 10kg | $10.00 |
| Shipping Rate 2 | 10.01kg | 20kg | $15.00 |
The reason why this is incorrect, is because the higher limit is non-inclusive. If an order has a weight of 10kg, it will not be counted in Shipping Rate 1 and, therefore, there won't be an applicable shipping rate for the order.
Example 2
The following example is correct.
| Name | Lower limit | Higher limit | Price |
|---|---|---|---|
| Shipping Rate 1 | 0kg | 10kg | $10.00 |
| Shipping Rate 2 | 10kg | 20kg | $15.00 |
This example shows that the higher limit of Shipping Rate 1 is the same as the lower limit of Shipping Rate 2. If an order has a weight of 10kg, it will be included in Shipping Rate 2. This means that there are no gaps in the shipping rates.