Product Options Information FAQ

Overview

Below are some of the most common questions regarding how Product Options works.

Note: If you have any additional questions Product Options, please contact our Merchant Success team.

Here are the questions that are covered in this article:

  • What is the difference between Product Options basic and premium?
  • What's the difference between an Option and Option Set?

Select the question to view the answer:

On the basic plan, you can add many types of options (drop-downs, radio buttons, checkboxes, text fields, file uploads), giving your customers the ability to customize their products.

The premium plan includes the same features, with the added ability to link the options to a product in the store, thereby affecting the product price. Adding conditional logic allows you to hide or show options based on a selection.

For example, if you want to add a custom logo field you can add a checkbox that says "Custom Logo", and if "Yes" is selected, the fields for the custom logo appear; if "No" is selected, they hide.

Live Demo: Winnipeg Jets Jersey.

Product Options provides you with the ability to offer your customers additional choices on a specific product. These choices present themselves as radio buttons, checkbox selections, text input fields, etc. and allow your customers to further customize your products.

When creating these options, you'll notice that you create them as an option set:

PO_Select_Create_Option_Set.png

Option sets are a group of option choices that relate to a specific product or a group of products.

For example: Your customers can select from a group of colour swatches, add personalized text, and upgrade to a premium version of Products A, B, and C.

You would create the colour swatches, personalized text, and premium choice as a single option set:

PO_Option_Set.png

Options are the choices that your customers are able to make on a specific product.

For example: The selection of colour swatches, the ability to add personalized text, and the upgrade to a premium version are all options on a product.

This is how your options look within an option set:

PO_Options.png

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