Options FAQ

Overview

Below are some of the most common questions regarding options on your store.

Note: If you have any additional questions about options, please contact our Merchant Success team.

Here are the questions that are covered in this article:

  • Can I remove a selection from an option based on a prior option choice?
  • Can I use negative numbers in Product Options?

Select the question to view the answer:

There actually isn't a built-in way to have an option dynamically remove a selection based on the choice of a prior option, but you can achieve this effect using conditions.

Note: Using conditional logic requires the Premium version of Product Options.

You can create multiple versions of the option that you want to differ based on what is selected in a prior option. Create one version of this option with associated selections for each set of choices that could show on the product page, and then use conditions to hide them initially and then show one of those options based on the selection of the prior option.

It's easy to make multiple versions of an option with different price sets. Once you create one version, you're able to duplicate it in the app admin, and then you can edit the duplicate and change the prices of it. 

When entering options within Product Options, non-alphanumeric characters are ignored. You can force them in by using HTML Codes for the symbol you want to display.

Example

If the value needed for the option is -4.00, enter −4.00 as the option value.

Note: This is not to be confused with subtracting from the cost. There is no ability to reduce a price through Shopify's Variants or Options.

When you set up your product options and use the "Adjust price" selection, you can choose one of 5 ways to handle the quantities:

 

Option quantity matches product quantity

When using this selection, the number of products the customer has chosen will determine the number of options that are added (ie. 1 product = 1 option). The quantity and price will display in the checkout as a total for the product combined with its option.  The subtotal will show the total of all products and options combined as one amount.

Option_Quantity_Matches_Product_Quantity_-_Product_Display.png

Option quantity matches product quantity - Product Page Display

Option_Quantity_Matches_Product_Quantity_-_Cart_Display.png

Option quantity matches product quantity - Cart Display


 

Customer can choose option quantity

The customer can select the number of options they receive (ie. 1 product can come with more than 1 option). The quantity and price will display in the checkout as a total for the product combined with its options. The subtotal will show the product totals and the options totals as two separate amounts.

The quantity entered will be multiplied based on the quantity of base product chosen.

For example:

  • Base product: $20
  • Option: $5

If the customer purchases one product with three options, the calculations would be:

  • Base product: $20 x 1 = $20
  • Options: $5 x 3 = $15
  • Total: $20 + $15 = $35

Customer_Can_Choose_Option_Quantity_-_Product_Display.png

Customer can choose option quantity - Product Page Display
Customer_Can_Choose_Option_Quantity_-_Cart_Display.png


Customer can choose option quantity - Cart Display

 

Add one option item per product in cart

The customer can select 1 option for each product, so each product in the cart will have its own option. The subtotal will show the amount for the products combined, plus the amount for the options separately. The option quantity stays at 1 no matter what the quantity is for that product.

Add_one_option_item_per_product_in_cart_-_Product_DIsplay.png
Add one option item per product in cart - Product Page Display

Add_one_option_item_per_product_in_cart_-_Cart_Display.png




Add one option item for the entire cart

The customer can order only 1 option for the entire cart even if they chose an option for each product. The subtotal will show the amount for the products combined, plus the amount for the options separately. The option quantity stays at 1 no matter how many items are in the cart.

add_One_Option_Item_for_the_Entire_Cart_-_Product_Display.png
Add one option item for the entire cart - Product Page Display

Add_One_Option_Item_for_the_Entire_Cart_-_Cart_Display.png

Add one option per line item

Customers can order one option

2 mitts (large and small), they create line items ( 2 different ones), the gift wrapping is a priced option, applied to each one, then you change the quantity of one product, the charge is the same
per product is only based on per product, will only charge once

line item ^^ the gift wrapping would apply to both products, per product (same product, different sizes - no matter the size you'll only be charged once for the gift wrapping) - line item is if you choose a different variant, you'll get charged twice
line item looks for each line item, no matter same/different product.

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