Below are some of the most common questions regarding options on your store.
Note: If you have any additional questions about options, please contact our Merchant Success team.
Here are the questions that are covered in this article:
- Can I remove a selection from an option based on a prior option choice?
- Can I use negative numbers in Product Options?
Select the question to view the answer:
There actually isn't a built-in way to have an option dynamically remove a selection based on the choice of a prior option, but you can achieve this effect using conditions.
Note: Using conditional logic requires the Premium version of Product Options.
You can create multiple versions of the option that you want to differ based on what is selected in a prior option. Create one version of this option with associated selections for each set of choices that could show on the product page, and then use conditions to hide them initially and then show one of those options based on the selection of the prior option.
It's easy to make multiple versions of an option with different price sets. Once you create one version, you're able to duplicate it in the app admin, and then you can edit the duplicate and change the prices of it.
When entering options within Product Options, non-alphanumeric characters are ignored. You can force them in by using HTML codes for the symbol you want to display.
If the value needed for the option is -4.00, enter −4.00 as the option value.
Note: This is not to be confused with subtracting from the cost. There is no ability to reduce a price through Shopify's Variants or Options.
When you set up your product options and use the "Adjust price" selection, you can choose one of 5 ways to handle the quantities:
Option quantity matches product quantity
When using this selection, the number of products the customer has chosen will determine the number of options that are added (ie. 1 product = 1 option). The quantity and price will display in the checkout as a total for the product combined with its option. The subtotal will show the total of all products and options combined as one amount.
Option quantity matches product quantity - Product Page Display
Option quantity matches product quantity - Cart Display
Customer can choose option quantity
The customer can select the number of options they receive (ie. 1 product can come with more than 1 option). The quantity and price will display in the checkout as a total for the product combined with its options. The subtotal will show the product totals and the options totals as two separate amounts.
The quantity entered will be multiplied based on the quantity of base product chosen.
- Base product: $20
- Option: $5
If the customer purchases one product with three options, the calculations would be:
- Base product: $20 x 1 = $20
- Options: $5 x 3 = $15
- Total: $20 + $15 = $35
Customer can choose option quantity - Product Page Display
Customer can choose option quantity - Cart Display
Add one option item per product in cart
The customer can select 1 option for each product, so each product in the cart will have its own option. The subtotal will show the amount for the products combined, plus the amount for the options separately. The option quantity stays at 1 no matter what the quantity is for that product.
Add one option item per product in cart - Product Page Display
Add one option item for the entire cart
The customer can order only 1 option for the entire cart even if they chose an option for each product. The subtotal will show the amount for the products combined, plus the amount for the options separately. The option quantity stays at 1 no matter how many items are in the cart.
Add one option item for the entire cart - Product Page Display