Bundling FAQs

Overview

Below are some of the most common questions regarding bundles on your store.

Note: If you have any additional questions about options, please contact our Merchant Success team.

Here are the questions that are covered in this article:

  • Can I add the same product in multiple bundles?
  • Can I create my bundles by group or collection?
  • Can I make my bundle products exempt from discount codes?
  • Can I offer combo products through other sales channels?
  • Can I offer gift basket bundles using Bold Bundles?
  • Can I use combo products if my products have variants?
  • Does Shopify's variant limit come into play?
  • How do taxes work with Bold Bundles?
  • What happens to the images on our products in combo product bundles?
  • Will Shopify's dynamic "Buy Now" buttons work with Bold Bundles?

Select the question to view the answer:

Yes, Bold Bundles now allows you to use the same product in multiple bundles. You can offer a product in up to 10 separate bundle groups while Bundles is on the premium plan. This works across all of the different bundle types you can create (BOGO, Groups, and Mix & Match).

If a customer individually adds the same product to their cart, from different bundle types, the priority of the discounts are applied like so:

  1. BOGOs
  2. Groups
  3. Mix & Match

When a bundle is added to the cart from the widget, the customer will only receive the discount associated with that bundle. The cart then "locks" this customer's bundle pricing so no other bundle discounts are applied on top of these products.

Yes, when you create the bundle, you have the option to select either "Group", "Mix & Match" or "Buy/Get".

If you select Mix & Match, you can set it so the customer's order needs to have an item selected from each collection to qualify for a % discount.

For example: Buy any shoes, any pants, and any shirt to get 10% off. 

Note: The "Buy/Get" feature is only available with the premium version of Bundles.

No, you can't restrict the use of coupons on a case by case basis through Bundles' admin. 

To exempt bundles from coupon-use, you would need to set-up the coupon code to only include products or collections that are not a part of your bundle groups.

Visit Creating Discount Codes for more information on creating discount codes in Shopify.

If Bold Bundles is set to the Draft Order or Accelerated Draft Order Method, both of these discount methods use a draft order to apply discounts for bundles in the checkout page. These draft order checkouts use the discount code field to apply the discounts to the products that are apart of a bundle and in result, another discount code cannot be used in the checkout page. 

For more information on how each discount method works with Bold Bundles, please visit Discounting Methods & How-to Switch Methods in Bold Bundles.

 Caution

Bundles is designed to function within Shopify's "Online Store" environment. We're not able to provide troubleshooting assistance with other sales channels. Combo products are also not compatible with the Shopify POS sales channel. Offering these items through Shopify POS causes issues with the inventory of the items contained in the combo product.

Combo products can be offered through other sales channels; with the exception of Shopify POS. When a combo product is sold through another channel, it's not broken up into the items that are associated with the bundle. This is because there is no cart page for the customer to land on that allows this to happen. Instead, the singular combo product is passed through the checkout and attached to the order.

The combo product notes, on the order, which items are needed for fulfillment through your Shopify admin.

Note: This is not compatible with order fulfillment apps (ex: Oberlo, TradeGecko, etc.). The products selected by the customer are only placed as a note on the order. They do not come through to your Shopify admin as individual items. Orders with combo products, sold through another sales channel, would need to be fulfilled manually.

To make these orders stand out in your Shopify admin, they're tagged with “BUNDLES_COMBO_PRODUCT”. The inventory is then deducted from each product that was purchased in the bundle.

Bundle products that have a variant selection will use the default variant in stock for each of the products your customers select.

Note: Your customers are not able to select specific variants when offering combo products through other sales channels.

Yes! You can offer gift type basket bundles on your store. We recommend adding in the products you are offering as a gift either in a group or buy/get type bundle as one of the "get" products you are offering.

Note: Products that are set as a "Gift" type product in your Shopify admin cannot be selected in Bold Bundles. The gift type product would need to be set as a regular product type in your Shopify admin to be selectable in Bold Bundles.

Combo products can represent bundles that have variants attached to their items. The combo product page shows a variant selector to the customer with the associated products' names, as well as the quantities of each product.

The main restriction with this feature is that all of the variants on each product must be the same price. Bundles won't allow you to make a combo product if an item in the created bundle has variants that vary in price.

Example

Example: Product A has three variants that are $15, $20, and $25 - a combo product could not be created for a bundle that contains this item. Product B has three variants that are all $20 - a combo product can be created for a bundle that contains this item.

Note: This only applies to stores using the Variant Dependant Method of Bold Bundles. The Draft Order or Accelerated Method does not create variants.

Yes, it's possible. Bundles will double the variants on a product that is included in a bundle offer. As long as you have 50 or less variants, you won't have an issue. If you have more than 50, you will not be able to use that product in a bundle sale.

Bold Bundles uses the tax rates that you have set within your Shopify admin when a bundle discount is present in the checkout page. This applies to all of the discount methods that are available in Bold Bundles.

All of the images that the bundle is composed of get attached to the combo product. You can edit the combo product from within the "Products" section of your Shopify admin.

No. Dynamic "Buy Now" buttons on your product pages will skip the necessary "add bundle to cart" functionality that Bold Bundles requires when your customers add a bundle of products to the checkout. If the Buy Now button is used on a product page, this will cause orders to not receive the bundle discount set from within Bold Bundles.
Dynamic Buy Now Button

To remove this button from your store, please follow the steps on the Dynamic Checkout Buttons on Shopify article.

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