This guide answers several frequently asked questions in regards to functionality with Bold Memberships. Select a question below to view the answer.
Can I manually add new members within Bold Memberships without informing the user?
No, the only way to add a user manually into Bold Memberships would be to invite the user to a free membership plan.
Can I offer discount codes for my membership plans?
Bold Memberships does not interact with the Shopify checkout and in result, discount codes created in Shopify cannot be used towards purchasing a membership plan created from within the app.
Can I offer free shipping to my members?
Bold Memberships does not interact with shipping rates on your storefront. When a new member purchases a membership on your storefront, the membership transaction is handled by either Stripe or PayPal outside of the Shopify checkout.
While Bold Memberships does not offer free shipping for members, there are third party apps, such as Bespoke Shipping by MZL Solutions or Intuitive Shipping by Intuitive Shipping Inc, that are available on the Shopify App Store that can offer different shipping rates based on a tag set within a customer account that can work alongside Bold Memberships.
Can I use a test credit card to purchase a membership plan?
No, test credit cards cannot be used for Membership plans. In order to test the functionality for a membership plan that was created in Bold Memberships, a live credit card needs to be used on the Membership signup widget.
Does Bold Memberships have an approval system feature?
No, Bold Memberships does not offer an approval system feature.
When a customer purchases a membership plan created from Bold Memberships, the membership becomes active automatically after the transaction has been approved in your Stripe account.
Does Bold Memberships integrate with any email marketing apps, like Klaviyo or Mailchimp?
No, Bold Memberships does not have any official integrations with any email marketing apps.