Liquid code that has been added to your store's theme files for Bold will not automatically be removed when the app is uninstalled. This is due to a Shopify limitation that prevents these types of adjustments when the app is removed.
The Bold app code that was added on your theme will not cause any disruptions or errors on your store. If you are planning on installing another app with similar functionality, removing the Bold code will be required.
Removing the app code can be done manually, or completed by our installation expert team.
If you created a backup them on your store when first installing the Bold app code, you will not need to have the code removed. You can simply publish the backup version of your store's theme.
Within our Help Center, all of the apps have a manual installation guide. To manually remove the code from your theme, you could go through the specific app install instructions and remove the code found on your store.
Please complete manual code removals on a backup theme on your store. Manual code removals require knowledge of the Shopify liquid code.
Please see the following articles related to code, for each app:
- Bold Bundles
- Bold Custom Pricing
- Bold Discounts Powered by Price Rules
- Bold Discounts V1
- Bold Memberships
- Bold Multi-Currency
- Bold Subscriptions V1
- Bold Subscriptions V2
- Bold Upsell
To create a ticket request with our expert installation team to remove the Bold app code from your store, please contact our Merchant Success team. By creating a ticket, you will be asked to confirm which theme you would like this code uninstallation completed on.
All of these requests are completed manually on a rotational basis, and will be completed as soon as possible.
Please see Mapply Template below for more information on refunds, invoicing, and exporting Mapply data.
In order to remove Mapply from your storefront, the code snippet must also be removed. The location of this code varies.
Mapply Code Removal
- From your storefront, locate your Mapply store locator page.
- From the backend of your store, locate the page your Mapply code snippet is on.
- Find the start of your Mapply code:
iFrame Code Snippet
<div class="driver-iframe"><iframe src="//app.mapply.net//front-end/iframe.php
- Find the end of your Mapply code:
iFrame Code Snippet
<a href='http://mapply.net'>Store Locator Powered By Mapply</a>
<a href="http://mapply.net">Store Finder Powered by Mapply</a></div>
- Select the entire snippet of code and remove it.
- Select Save.
If you are interested in receiving a list of your Mapply stores or if you are needing a refund of Mapply's monthly fee(s) / invoices, please ensure that you have copied the template below before submitting your request.
Once you are ready, please copy, paste and fill out the following template:
- Email(s) Associated with your Mapply Account
- Your Website URL(s)
- The Store Owner's Name
- Whether you're needing Mapply data, an invoice, or a refund
Once complete, you can get in touch with our Merchant Success team here.
It is important to note that the exporting of Mapply data, invoicing, or refunds cannot be performed without the help of our Merchant Success Team.