Liquid code that has been added to your store's theme files for Bold will not automatically be removed when the app is uninstalled. This is due to a Shopify limitation that prevents these types of adjustments when the app is removed.
The Bold app code that was added on your theme will not cause any disruptions or errors on your store. If you are planning on installing another app with similar functionality, removing the Bold code will be required.
Removing the app code can be done manually, or completed by our installation expert team.
If you created a backup them on your store when first installing the Bold app code, you will not need to have the code removed. You can simply publish the backup version of your store's theme.
Within our Help Center, all of the apps have a manual installation guide. To manually remove the code from your theme, you could go through the specific app install instructions and remove the code found on your store.
Please complete manual code removals on a backup theme on your store. Manual code removals require knowledge of the Shopify liquid code.
Please see the following articles related to code, for each app:
- Bold Brain
- Bold Bundles
- Bold Custom Pricing
- Bold Discounts Powered by Price Rules
- Bold Discounts V1
- Bold Memberships
- Bold Motivator
- Bold Multi-Currency
- Bold Product Options
- Bold Subscriptions V1
- Bold Subscriptions V2
- Bold Upsell
To create a ticket request with our expert installation team to remove the Bold app code from your store, please contact our Merchant Success team. By creating a ticket, you will be asked to confirm which theme you would like this code uninstallation completed on.
All of these requests are completed manually on a rotational basis, and will be completed as soon as possible.
Please ensure that we have an active staff account for your site, prior to submitting your installation request. Visit Create a Shopify Staff Account for more information on how to create an account.