Why are my discounts not applying?
- The discount group is not fully synced. If the discount group is still syncing, some products may not appear discounted. Wait for the sync to complete and check again.
- The product is already in an active discount group. If a product is already in an active discount group when it is placed in another, the additional discount is skipped.
- Another app syncs or modifies product information. This would conflict with Bold Discounts. The only solution is to remove the conflicting app.
- A discount results in a price less than zero. If this happens, the discount is ignored. For example, if a $10 item is included in a sale with $12 discount, the price of the $10 item would become -$2.
- A higher "cents override" is set on a low priced item. If a product is priced at $1.50, with a 10% discount, and a cent override of .79, the override will be ignored as it would increase the product price (to $1.79).