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Create & Connect a Bold Account

  • Updated

Bold Account Center is a tool that you can use to manage your Bold apps (Bold Checkout), integrations, and users. You can also create access tokens to begin using our available APIs to launch new integrations.

You can connect and manage multiple stores from one account, under your main organization.


  • If you are setting up an account on behalf of a merchant, it's important to make the merchant an Organization Admin to ensure they have full access to their account.
  • If you'd like to create an account for the purpose of joining an existing store or organization, you will need to manually reach out to an admin of the existing organization and request they send you an invitation.

For more information, please visit Invite or Deactivate a New User.




Before creating your Bold Account, you must have the following:



Generate an API key for Bold Account Center

Before creating your Bold account in Account Center, you must create an API key with scopes within your commercetools store. Please follow the steps below.

  1. Navigate to Merchant center, within your commercetools admin.
  2. Navigate to Settings, then Developer Settings.
  3. Click + Create a new API client.

    Create new API client button

  4. To connect to Account Center, select the following scopes:
    • Manage:
      • Types
    • View:
      • Types - this will be automatically selected.
      • Project Settings
      • Stores

        Account Center Scopes

  5. Click Create API client to generate your credentials.

    Note: Make sure to save your credentials along with all information from this page in a secure location. This information is needed to create your Bold Account. Once closed, you will not be able to view this page again. If you are unable to save your credentials, you will have to repeat this process.

    Successful API Client Creation page



Create a Bold account

To create your account, please follow the steps below.

  1. Navigate to the Bold Account Center Login Page.
  2. Click Create a Bold account.

    Create a Bold Account

  3. Enter your name, organization name, email address, and a strong password.

    Note: The organization name represents your company. You can add multiple stores under your organization in Account Center. Be sure to save your credentials for future logins.

    Required fields

  4. Click Next.
  5. Verify your email address by logging into your email and clicking Verify email. This directs you back to Bold Account Center.

    Verify email

  6. Scan the QR code in an authentication app to set up multi-factor authentication. If your authentication app does not use QR codes, then click Authentication Secret Code to view a code you can use.

    Note: If your session has expired, or if you are having any trouble loading the page, you can log out, then log back in to be directed to this page.

    Multi-factor authentication

  7. Click Continue.
  8. Enter the authentication code and click Continue.
  9. Select commercetools for your Platform, enter your Store URL, enter your commercetools details in all fields, and click I consent to the creation of a cartClaimed Custom Field on my store.
    • The Store URL should be a unique address. It is not the same as the Auth URL or API URL.
    • The Store Key can be found by navigating to Settings > Project settings > Stores.
    • The Project Key, Client ID, Client Secret, Auth URL, and API URL can be obtained from the information you saved when generating your Account Center API key. The Auth URL and API URL must be the exact values.
    • The cartClaimed Custom Field is attached to your commercetools order resource, which is used for customizing both orders and carts. The cart must be set as claimed so that further changes cannot be made while Checkout is processing the order.

    commercetools store details

  10. Click Add store.

    Note: Your shop's order resource must have a Custom Type. The Custom Type is necessary to customize the order resource. If you have not set a Custom Type for your store, you are shown the dialogue box below. Here, you can provide a name for the Custom Type, and it is created on your behalf.

    Custom Type Missing dialogue box

  11. Enter the information in the available fields to create a Store profile.

    Store profile page

  12. Click Next.
  13. Your store's connection is now successful. Click Go to Launchpad to access Bold Account Center's management features.

    Note: It's best practice to have more than one user associated with a store. This is particularly important if you are part of an agency or someone else setting up Bold Account Center on behalf of a merchant. Follow the instructions in Invite or Deactivate a user in Account Center.