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Each migration is unique, and as such, our team may or may not require that you connect a legacy payment gateway.

The following steps are provided in the event that they are required during the migration process. Your Migrations Specialist will guide you through whatever steps are required.

 


 

Connect a legacy Stripe account

If you are using Stripe on your current platform and are planning on using Shopify Payments in Subscriptions for Shopify Checkout, you will need to connect a legacy Stripe account before migrating.

Customers imported with Stripe will continue to have their orders to process on Stripe until their payment information is updated. Once updated, they will then be moved into Shopify Payments. Until this is done, you will be using the Stripe account, and subject to their transaction fees. New subscribers will be processed through Shopify Payments.

To connect a legacy Stripe account, please follow the steps below.

  1. Go to: [YourShopURL]/admin/payments/legacy_subscription

    Note: Replace [YourShopURL] with the address to your store.

  2. Enter the email address for your Stripe account.

    Enter your email address

  3. Ensure the correct account is selected, and then select Connect.

    Select Connect

     

Once these steps are completed, you will be redirected to your Shopify admin. A green banner will display the message Stripe account connected. You can also see your connected account number further down on the page.

Example

Green Banner of confirmation

Account number

 


 

Connect a legacy Braintree account

If you are using Braintree on your current platform and are planning on using Shopify Payments in Subscriptions for Shopify Checkout, you will need to connect a legacy Braintree account before migrating.

Subscribers imported with Braintree will continue to have their orders to process on Braintree until their payment information is updated. Once updated, they will then be moved into Shopify Payments. Until this is done, you will be using the Braintree account, and subject to their transaction fees. All new subscribers will be processed through Shopify Payments.

To connect a legacy Braintree account, please follow the steps below.

  1. Go to: http://[YourShopURL]/admin/payments/legacy_subscription_braintree

    Note: Replace [YourShopURL] with the address to your store.

  2. Enter the email address and password for your Braintree account.

    Login page

  3. Select Log In.
  4. Select Authorize Access.

    Authorize access

 

Once the steps are completed, you will be redirected to your Shopify admin. A green banner will display the message Braintree account connected.

Example

Braintree account connected