Top
Submit a request
Live Chat
Community
App Status
Sign in
How can we help?
Browse our help resources below, or open a support ticket with our team.
Help Center
Customer Specific Pricing
Troubleshooting
Top Bold Brain Articles
Bold Brain Install Instructions
How does Bold Brain work?
Bold Brain Recommendations
Performance in Bold Brain
What is the Brain IQ Score?
Top Buy the Measurement Articles
Add Minimum and Maximum Value Limits to Buy the Measurement
Introduction to Buy the Measurement
Cart Count is Showing More than is in the Cart
Calculation is Rounding Up
Get Started with Buy the Measurement
Top Cashier Articles
Cashier Install Instructions
Get Started with Cashier
Cashier Transaction Fees
Set up a Payment Gateway in Cashier
Add Tracking Scripts and Analytics to Cashier
Top Custom Orders Articles
Custom Order Email isn't being Sent
Create a Custom Order in Custom Orders
Custom Orders Information & Pricing
Customers aren't Receiving Custom Order Emails
Get Started with Custom Orders
Top Customer Specific Pricing Articles
Customer Specific Pricing Install Instructions
Get Started with Customer Specific Pricing
Create Product Groups
Customer Specific Pricing Information & Pricing
Create a Customer Pricing Tag
Top Donations Manager Articles
Liquid Error: Could not Find Asset Snippets/bold-da-bar.liquid
Add the Donations Widget to a Page Template
Donations Widget doesn't Appear Anywhere on the Store
Style the Donation Button Color
Get Started with Donations Manager
Top Loyalty Points Articles
Loyalty Points Install Instructions
Loyalty Points Information & Pricing
How do customers redeem points?
Set up Social Sharing Bonus Points
Loyalty Points - Version 1.4.0 - Release Notes : Welcome Modal & Exclusions Update - January 13 - 2017
Top Mapply Articles
What does Mapply cost?
Track Zip Code Searches as Events in Google Analytics
Change the Search Radius
What You Need to Know about Your CSV File
Determine the Center of the Map by Customer Location
Top Marketplace Articles
How do I enable mass payments with PayPal so I can pay my merchants?
Shipping Fee Payment Rules in Marketplace
Marketplace FAQ
Marketplace Walk-through
Set up Bold Managed Shipping
Top Multi Currency Articles
Multi Currency Install Instructions
Add a Currency in Multi Currency
Change the Default Currency
Create Rounding Rules for a Currency
Add Exchange Rate Padding
Top Order Manager Articles
Get Started with Order Manager
Add the Order Lookup Page in My Store
Can I manage customers with a custom payment method?
Can I edit or amend a pending order in Order Manager?
Create a Custom Order in Order Manager
Top Product Builder Articles
Product Builder Install Instructions
Add Product Builder to a Website
Product Builder Information & Pricing
Get Started with Product Builder
Batch Add Images to Product Builder
Top Product Bundles Articles
Product Bundles Install Instructions
Get Started with Product Bundles
Create a Product Bundle Group
Product Bundles Information & Pricing
Can one product be in more than one bundle?
Top Product Comparison Articles
Product Comparison Walk-through
How many products can be compared at one time?
Get Started with Product Comparison
Import Specs with Product Comparison
Create a Product Comparison Template
Top Product Discount Articles
Get Started with Product Discount
Product Discount Install Instructions
Duplicate & Hide Install Instructions
Sales Clock Install Instructions
Create a Buy One Get One (BOGO) Offer
Top Product Options Articles
Product Options 2.0 Install Instructions
Get Started with Product Options 2.0
Ajax Themes in Product Options 2.0
Set up Options and Relationships in Product Options 2.0
Product Options 1.0 Install Instructions
Top Product Upsell Articles
Ajax Verification Process for Product Upsell 3.0
Test Product Upsell 3.0
Create an Upsell Offer
Product Upsell Install Instructions
Upsell Offer isn't Working
Top Quantity Breaks Articles
Quantity Breaks Install Instructions
I Have a 1+ Drop-down on Products
Customize the Quantity Breaks Grid
Quantity Breaks Information & Pricing
Get Started with Quantity Breaks
Top QuickBooks Online Articles
Configure QuickBooks Online App Settings
Export Orders from Shopify to QuickBooks Online
QuickBooks Online Install Instructions
Set up Sales Tax Settings in QuickBooks Online
Get Started with QuickBooks Online
Top Recurring Memberships Articles
Recurring Memberships Install Instructions
Recurring Memberships Information & Pricing
What is the difference between Recurring Orders and Recurring Memberships?
Get Started with Recurring Memberships
Add Recurring Memberships Widget to a Page
Top Recurring Orders Articles
Recurring Orders Install Instructions
Get Started with Recurring Orders
Pricing and Transaction Fees FAQ
Build a Box Subscription Feature in Recurring Orders
Refund a Recurring Order
Top Returns Manager Articles
Returns Manager Install Instructions
Returns Manager Information & Pricing
Install Your Returns Widget
Add an SPF Record to Improve Returns Manager Email Notification Delivery
Get Started with Returns Manager
Top Sales Motivator Articles
Sales Motivator Install Instructions
Sales Motivator Premium Install Instructions
Create a Sales Motivator Goal
Nothing Happens when the Goal is Reached
Change how the Message Appears
Top Social Autopilot Articles
Does Social Autopilot post existing products?
Social Autopilot FAQ
How does Social Autopilot work?
Connect Social Autopilot to Pinterest
What platforms does Social Autopilot work with?
Top Store Locator Articles
Unzip a .cpgz File on Mac OS X
Add Google Maps API to Store Locator
Your CSV File and What You Need to Know about It
Store Locator FAQ
Change My Map Using Snazzy Maps
Top Xero Articles
Export Orders from Shopify to Xero
Reconcile Sales Information with Xero
Xero Install Instructions
Configure Xero App Settings
View and Configure Taxes in Xero
Top General Questions & Annoucements Articles
Need help? Here's How to Reach Us
Change the Styling or Display Settings of an App
Search Tips
Can I pay once instead of a monthly charge?
Use the Product Selector in an App
Top Install Articles
App Installation
Create a Staff Account
Notes before Installing Apps
Remove an App from Your Store
Request a Liquid Code Install
Troubleshooting
Follow
New articles
New articles and comments
App Variants are Created but App Pricing doesn't Show when Logged into a Tagged Account
Customer Pricing Variants/Pricing are Visible on the Storefront
Customers can Purchase Out of Stock Products
Some or all of the App's Pricing isn't being Created
