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Frequently Asked Questions (FAQs)

How can I give an existing subscriber a lower price?
Why are my subscriptions stuck in progress and how can I resolve this status?
Is it possible to receive notifications when customers pause their subscriptions within the Bold app?
Can I change the products in a customer's existing Shopify order using Bold Subscriptions?
How can I add a Manage Subscriptions link to the customer account page after login?
Where are customers shown the subscription cancellation policy during the subscription process?
How can I combine a customer's two separate subscriptions into a single shipment?
Can Bold Subscriptions sell bundles with different SKUs for single and multi-packs by size variation?
Discount code not applying to subscription in Bold Subscriptions, how can this be resolved?
How do I adjust the CSS to increase space between my Bold Subscriptions button and Buy button?
General FAQs
Merchant Subscription Management FAQs
Does Bold Subscriptions Work with Shopify Markets?
How to Change Pickup Location for Existing Bold Subscriptions?
How Many Subscriptions Can a Customer Order at Once?
How Can I Prevent a Subscriber From Cancelling Too Soon?
Can I Create Discounts That Change Between the Initial Order and Recurring Orders?
Can I Create a Minimum or Maximum Subscription Length?
Can I Add a Discount Code to a Paused Subscription?
How Many Products Can I Add to One Subscription Group?
Can I Delay My Customer's First Subscription Order?
What Are Cutoff Days?
Can I Pause All my Active Subscriptions at Once?
How do I process the next order for a subscription sooner / earlier than scheduled?
How can I uninstall Bold Subscriptions from my store?