rePete Products are the products from your Shopify catalog that are eligible for reorder nudge reminders.
Nudge reminders can be sent for:
Standard rePete Products: The same product your customer purchases.
Convertible rePete Products: A different product from the one your customer purchases.
Custom rePete Products: Products that require the customer to make a selection before adding to cart, such as bundles or build-a-box products.
You can configure all options in rePete.
How products are imported to rePete
rePete identifies and imports products that customers may want to reorder. This happens both after initial onboarding is complete and as new products are added to your catalog. Qualifying products are imported as Standard rePete Products, making them eligible for nudge reminders.
Once onboarding is complete, rePete will wait a minimum of 48 hours before nudging customers. This gives you time to review all eligible products.
To add or exclude Standard rePete Products, please visit Managing rePete Products.
To configure Convertible Products, please visit Convertible Products.
To configure Custom Products, please visit Custom Products.
Excluding products from Smart Cart cross-sell recommendations
By default, rePete may surface products as cross-sell recommendations in Smart Cart. If there are specific products you do not want offered as a cross-sell, you can exclude them in your Smart Cart settings.
To exclude products from Smart Cart cross-sell recommendations:
In rePete, go to Settings and select the Smart Cart tab.
In the top left of the page, locate the Exclude product recommendations section.
Click Exclude products.
Select the products you do not want offered as a cross-sell.
Click Save.