Bold

Troubleshooting Subscriptions for Shopify Checkout

My Customer is Not Able to Log In or Access the Customer Portal

App Access Troubleshooting

Troubleshooting Subscription Error Messages

I am Unable to Swap a Product in an Existing Subscription

My Customer is Unable to Add a Product to Their Subscription

My Customer is Unable to Change Their Subscription Frequency

I Am Receiving an Error While Trying to Save the Subscription Group

A Customer's Subscription Order Failed to Process Due to an Error about a Payment Gateway

Customer's Product is Marked as Refunded in Shipping Confirmation Email

Bold Subscriptions V1 is Still Sending Emails to Customers Despite being Paused

Graham Barrett

Troubleshooting

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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