Customers also asked...
By Graham1 author283 articles
- Getting Started
- Where can I view Bold's terms of service?
- Does Bold Subscriptions support merchants selling vape products?
- Can Bold Subscriptions App Handle Service-Based Subscription Plans?
- How do I connect a payment gateway to Bold Subscriptions?
- Can I connect Bold Subscriptions to Mercado Pago or World Pay?
- Do you have any video tutorials?
- Can Bold Subscriptions integrate with Pagarme payment gateway?
- How to Test Shopify Subscription Orders Before Theme Publish?
- Can I uninstall Bold V1 after migrating to Bold V2?
- Does Bold Subscriptions support Yoco payment gateway in South Africa?
- Why Can't I Install Bold's Subscriptions App Using Viva Payment?
- How to Verify Shopify Payment Settings for Subscription App
- How are subscription payments processed?
- How to Fix Bold Subscriptions Eligibility Issue with Stripe Payment Gateway?
- Does Bold Subscriptions App Support Safeweb Services (NMI) for Payments?
- Does Bold Subscriptions Integrate with Eway Payment Gateway?
- Can Paytr be used with Bold Subscriptions for Shopify Checkout?
- Can I place test orders in Bold Subscriptions?
- App Billing
- How am I billed for Bold Subscriptions?
- Are Maximizers™ included in my plan?
- How to Access Bold Subscriptions App Billing Information?
- Does the 1% transaction fee apply to non-subscription items in the initial order?
- Bold Subscriptions App: Free Trial Availability?
- Why are we being charged for Subscriptions V1 after switching to Subscriptions for Shopify Checkout?
- What's Included in Bold Subscriptions' Free Trial?
- Subscription Groups
- Can Bold Subscriptions sell bundles with different SKUs for single and multi-packs by size variation?
- Will making changes to my subscription group affect existing subscribers?
- How can I update my subscriptions to every 6 weeks?
- How can I update a subscription to every 2 months?
- Can I Create Discounts That Change Between the Initial Order and Recurring Orders?
- Can I Create a Minimum or Maximum Subscription Length?
- Can I offer one time purchase option too?
- How Many Products Can I Add to One Subscription Group?
- Is there a way to require a minimum number of orders for new subscribers in Bold Subscriptions?
- How can I create a one-time purchase and subscription purchase option?
- Can Bold Subscriptions handle gift subscriptions without third-party apps?
- How to display only the subscription option for a product in Bold Subscriptions?
- Deleting Subscription Group Frequencies: Impact on Existing Subscriptions & Exporting Data?
- How to configure subscriptions on certain variants?
- How I can embed subscriptions on other websites like a Buy Button?
- If an active subscription product was deleted in Shopify, how can I have my subscription keep working?
- Limiting Order Quantity for Trial Subscriptions in Bold App
- Can Bold Subscriptions create a drag-and-drop weekday meal subscription?
- Can Bold Subscriptions display both weekly and monthly frequency options?
- Can I set up subscriptions for payment plans?
- Delaying First Subscription Payment in Bold Subscriptions?
- Configuring Convertible Subscriptions with Dynamic Discounts in Bold Subscriptions
- Is it possible to merge subscription groups together?
- How Can I Offer Subscription Bundling?
- How to Set Up a 7-Day Free Trial for Subscriptions?
- How to Offer a One-Month Free Trial for a Subscription?
- How can I Change the Order the Subscription Frequency Intervals Appear in?
- How to Cancel a Subscription Group with Multiple Subscriptions?
- How to create a link for a pre-configured subscription?
- How to Create an Alternating Coffee Subscription Schedule?
- How to Set Up Subscriptions to Automatically Cancel After a Few Months?
- How to Exclude a Product Variant from Bold Subscriptions?
- How to Offer Subscriptions on Specific Product Variants?
- Can I Set Up a Subscription With a Delayed First Shipment and Monthly Product Choice?
- How to Set Up Daily Subscription Groups with Bold Subscriptions?
- How to Add Products to an Existing Subscription Group in Bold Subscriptions?
- Merchant Subscription Management
- How can I combine a customer's two separate subscriptions into a single shipment?
- Can I change the products in a customer's existing Shopify order using Bold Subscriptions?
- How Many Subscriptions Can a Customer Order at Once?
- How Can I Prevent a Subscriber From Cancelling Too Soon?
- How can I update a subscription interval?
- Can I Add a Discount Code to a Paused Subscription?
- How do I process the next order for a subscription sooner / earlier than scheduled?
- How do I migrate active subscriptions from test products to original products after a pricing test?
- How can I change a product in someone's subscription?
- How to Pause a Bold Subscription Box for Multiple Customers?
- Can I Limit the Products Added to Existing Bold Subscriptions
- How to Disable Customer Quantity Editing in Bold Subscriptions?
- How to Update Customer Email Addresses in Bold Subscriptions?
- How to Recapture Customers with Cancelled or Paused Bold Subscriptions?
- How to Add a Product to a Customer's Subscription?
- How can I disable swapping?
- If I Turn Off Pausing for Customers, What Happens to Currently Paused Subscriptions?
- How do I add one time items to a recurring order?
- Can Bold Subscriptions bulk update next order dates?
- How Can I Swap a Product for a Customer?
- How to add a product to a specific customer's next Bold Subscriptions order only?
- How to adjust quantity for a single upcoming subscription order?
- How to Create a Customer Subscription Without Online Access?
- How to Delay Subscription Start Date After Order?
- How to Adjust a Customer's Subscription Quantity?
- How to Access Customer Cancellation Reasons in Bold Subscriptions?
- How to swap product variants that are no longer being sold in existing subscriptions?
- Can I move customers between subscription groups in Bold Subscriptions?
- Bulk Swap Next Order Date?
- How to Correctly Assign Multiple Subscriptions Created in Error?
- How to Change the Subscription Frequency of a Single Product in a Multi-Product Subscription?
- How to Skip Multiple Subscription Orders in Bold Subscriptions?
- How to Create a Customer Subscription in the Bold Subscriptions?
- How to Move a Subscription to a Different Account?
- Can I create a subscription for a specific customer?
- How can I Prevent Double Charges for my Subscribers?
- Does a product swap in Bold Subscriptions affect existing orders?
- How to Delete a Product from a Customer's Subscription?
- Can a customer resume a paused subscription if the subscription group is turned off?
- What Happens To A Future Order With An Out-of-Stock One-Time Product?
- Can I Swap Products for Future Orders in Bold Subscriptions?
- How to replace multiple products in subscriptions and retain grandfathered pricing?
- Can I sort subscriptions by upcoming order date in Bold Subscriptions?
- How to Refund a Subscription Order in Bold Subscriptions
- Can I Convert Existing Shopify Customers to Subscription Groups?
- Customer Subscription Management
- Allow Customers to Upgrade to Subscriptions at Checkout
- How do new customers log in to manage their subscriptions?
- How can I add a Manage Subscriptions link to the customer account page after login?
- How do I send a password reset to a customer?
- How can I give an existing subscriber a lower price?
- Can a customer change the frequency through cart drawer?
- Is it possible to receive notifications when customers pause their subscriptions within the Bold app?
- Where are customers shown the subscription cancellation policy during the subscription process?
- How can I update the overselling settings in Bold Subscriptions?
- Can customers select a specific date for their subscription?
- Can Bold Subscriptions allow customers to set their own subscription start dates?
- How to Allow Customers to Remove Products from Subscriptions?
- How to Create an Open-Ended Cancellation Question in Bold Subscriptions?
- How to Allow Customers to Access Subscriptions After Cancellation?
- How do new customers login to their Bold Shopify Checkout subscription?
- How do customers access their subscriptions?
- How to add website access as a customer subscription?
- How does customer portal login work with passwordless login?
- Does the Customer Portal Use hCaptcha?
- Customer Billing
- Can I Delay My Customer's First Subscription Order?
- How does Bold Subscriptions handle product tax, import tax, duty, or tariff updates?
- Can subscription renewals be changed to a different currency?
- Are tax invoices automatically generated and sent to customers in Bold Subscriptions?
- Setting up a Zapier Trigger for Failed Payments in Bold Subscriptions
- Is there a way we can update card numbers for our customers?
- Shipping charges applied to orders?
- Bulk Updating Subscription Prices: Notifications & Process Optimization
- How can I edit the amount being charged for a customer?
- Does Bold Subscriptions use Shopify store credit before charging a credit card for recurring orders?
- Why is the Replace Card Option Missing in Shopify?
- How can I edit my customer's credit card?
- Can I Change the Processing Time for Recurring Orders in Bold Subscriptions?
- Why Can't I Manually Update my Customer's Payment Method in Bold Subscriptions?
- How to Update Credit Card Information in Bold Subscriptions for Shopify
- How to Change Subscription Charge Time in Shopify
- How can customers update their payment information for subscriptions?
- Discounts
- Do Shopify's Automatic Buy X Get Y Discounts Work with Subscriptions?
- Can Bold Subscriptions automatically add a free gift to a subscriber's cart?
- How to Identify Subscriptions with a Specific Discount Code?
- Can I offer different discounts or pricing for different frequencies?
- Can I create subscription plans with different pricing on monthly and yearly subscriptions?
- Setting up different pricing for monthly and annual subscriptions
- Implementing a tiered discount structure for first and subsequent orders
- How do I create a coupon code for people to use on their subscription when they sign up?
- How can I remove a discount from a subscribers order?
- One of my subscribers has a discount code applied that I want to remove. How do I do that?
- Applying Shopify Discount Codes to Bold Subscriptions
- How to Offer a One-Time Discount to Existing Subscribers?
- Can Bold Subscriptions provide discount and membership functionality?
- Do Discounts From My Shopify Store Apply to Subscriptions Automatically?
- What is the difference between subscription discounts and discounts codes in Shopify?
- Can existing Bold subscriptions be updated with a new shipping discount?
- What Discount is Applied When Prepaid Renews as Regular Subscription?
- Can I Set Up Different Subscription Frequencies for Customers?
- Shipping
- Why am I not seeing all shipping methods when trying to switch a customer's shipping method?
- Why am I unable to update my subscriber's shipping method?
- Why do I have to add a shipping address to edit my customer's pickup order?
- How to Update Minimum Purchase for Free Shipping in Bold Subscriptions?
- Can shipping fees be charged only on the first subscription order?
- Can free shipping be applied to select subscription groups in Bold Subscriptions?
- If we setup free shipping on orders above X amount in Shopify, will it work for subscription orders?
- How to Offer Free Shipping for a Specific State to Bold Subscribers?
- How to Change Pickup Location for Existing Bold Subscriptions?
- How to Update the Price of my Shipping Rates for Subscription Customers
- Reporting & Data Exports
- Why are paused subscribers still showing as active in the Bold Subscriptions app customer list?
- How can I download all my customer information and emails into a CSV?
- How can I obtain billing, delivery, and product variant data for my subscriptions?
- I need to export a list of our subscribers before and after a date. How do I do that?
- How to filter Bold Subscriptions report for monthly vs. prepaid customers?
- How to Export Customer Email Notification Data in Bold Commerce?
- Where can I find and download exports in Bold Subscriptions?
- How to Export Only Active Subscriber Data in Bold Subscriptions?
- How to generate a report showing subscriber frequency rate percentages?
- How to Find a Report of Customer Subscription Cancellation Reasons?
- How to View a List of Customers within Specific Subscription Groups?
- How can I see all the active subscriptions for a specific subscription group?
- Where can I find my projected order amount in the Bold Subscriptions?
- How to Find Active Subscribers Who Have Not Paused Their Subscriptions?
- Can I generate a report of products scheduled for shipment within a specific time frame?
- Email Notifications
- Will prepaid subscriptions generate confirmation emails for each order or only when it renews?
- Does Bold Subscriptions send cancellation confirmation emails?
- How to Add a Customer Portal Link to Upcoming Order Emails?
- Can Bold Subscriptions send bulk emails to all subscribers?
- How to Access Email Template Merge Fields for Bold Subscriptions?
- Can I Create a New Email Notification in Bold Subscriptions?
- How to Add Shipping Address and Order Table to Upcoming Subscription Emails in Bold V2?
- Customizations
- How do I adjust the CSS to increase space between my Bold Subscriptions button and Buy button?
- Can I display the subscription widget on the checkout page instead of just the product page?
- Can I display the Subscription widget on the collection page?
- Is it possible to round a subscription price up or down to the nearest dollar?
- How to Update Delivery Fee Display in Bold Subscriptions Widget?
- Is there an easy way to have the price of the product update when a subscription is selected on the product page?
- How to Translate Bold Commerce Subscription App to Spanish?
- How to make one-time purchase the default option?
- Removing Bold Logo from Subscription Widget
- How do I edit the Subscription details?
- How to Remove the One-Time Purchase Option from Bold Subscriptions?
- How to hide Bold Branding in Subscription Widget?
- How to Remove the One Time Purchase button
- How to Make Subscriptions the Default Option on Product Detail Pages?
- Can I Display Different Images when the Subscription Widget Purchase Options are selected?
- Troubleshooting
- Discount code not applying to subscription in Bold Subscriptions, how can this be resolved?
- Why are my subscriptions stuck in progress and how can I resolve this status?
- Why is a customer's updated credit card information not reflected in Shopify or Bold Subscriptions?
- The Subscription Option is Not Appearing on the Storefront
- FAQ: Subscription price not changing on storefront
- Why is the order now button not active?
- Who can I contact for help with Bold Subscriptions?
- Shopify Variant Creation Limit Exceeded - What to Do?
- Why are my Bold Subscriptions showing as online orders?
- Why is the Incorrect Recurring Total Shown at Checkout when Using Dynamic Discount?
- Recurring Subscription Order Processing Errors - Customer Payment Profile ID Not Found
- Why isn't my Manage Subscriptions page working?
- Why did a subscription process after the frequency was changed?
- Why is a new customer subscription not appearing in Bold Subscriptions?
- Shopify message: Incompatible apps. Require update to work with the new Thank you and Order Status page
- Why did a Bold Subscriptions order process unexpectedly?
- Product not appearing when swapping product?
- Why are Bold Subscriptions processing orders for deleted products?
- Troubleshooting Express Add-Ons Widget Compatibility with Custom Liquid Templates
- Shopify Orders Showing Incorrect Refund Statuses
- Why am I Unable to Change a Customer's Subscription Interval?
- Why can't I get into our Bold Subscription app?
- Why Don't Shopify Price Updates Automatically Affect Existing Subscribers?
- Why is my subscription frequency missing?
- Why Won't Bold Subscriptions Admin Panel Load?
- Products Are Missing from the Product Selector?
- Why does my Bold Buy Now Link not work when sent via text message?
- Unable to Update Customer Email Address in Bold Subscriptions
- Why Can't I Add the Express Add-Ons Widget?
- Why isn't the subscription widget displaying on product pages?
- Why Is My Next Subscription Order Failing to Process with an Error about a Payment Provider?
- How to troubleshoot customer's inability to update credit card information?
- Why Don't Subscription Notes Appear in Shopify Order Notes?
- How to Resolve Shipping Not Available Error in Shopify Subscriptions
- Why Isn't Billing and Shipping Information Appearing at Checkout on My Unpublished Theme?
- Why are my customers not getting the passwordless login email?
- Why are subscription swaps failing?
- Integrations & Compatibility
- How to Filter Out Active Bold Subscribers in Mailchimp Automation Campaigns?
- How do I integrate Bold Subscriptions with Klaviyo to send targeted emails based on subscription events?
- Will Bold Subscriptions integrate with Replo page builder on my Shopify store?
- Does Bold Subscriptions work with Shopify Bundles?
- Integrating Shopify Product Options with Bold Subscriptions
- Can I switch to new Shopify accounts without affecting the Bold Subscription app?
- FTC Compliance for Bold Subscriptions and Guest Checkouts
- Can Shopify product variant pages be deactivated without impacting Bold Subscriptions?
- Why aren't Bold Subscriptions showing up in Zipify?
- How to Connect Klaviyo to Bold Subscriptions?
- Can I Migrate Customers From Bold Memberships to Bold Subscriptions?
- How to Integrate Bundling with Bold Subscriptions App?
- Shopify Collective and Bold Subscriptions App Compatibility
- Prepaid Subscription Order Quantity Issue with Integrations
- How to Upgrade a Shopify Theme to Online Store 2.0?
- Can I Add a Subscription Button in Shopify's New Customer Accounts?
- Does Bold Subscriptions Integrate with Any Booking Apps?
- Does Bold Subscriptions Integrate with Goaffpro?
- How Do I Verify if My Theme Supports App Blocks?
- Can Bold Subscriptions Integrate with Zapiet Pickup & Delivery?
- Can I Use Bold Subscriptions With Shopify's Bundle App?
- Uninstalling
- How can I uninstall Bold Subscriptions from my store?
- Deactivating Bold Subscriptions: Why are subscriptions still active?
- How to Uninstall Bold Subscriptions App and Cancel All Subscriptions
- Does uninstalling Bold Subscriptions immediately cancel subscriptions?