Manually Sync Inventory with Custom Pricing

When using Custom Pricing in the Variant Dependent Method (V1), if your product or variant inventory is updated within Shopify, it can take some time before Custom Pricing is able to recognize these updates. In addition, there may be other apps or actions that cause the inventory to become out of sync.

Manually syncing the inventory within Custom Pricing updates the app's inventory numbers immediately.

To manually sync inventory in Custom Pricing, while using the Variant Dependant Method (V1), please follow these steps:

  1. From within Custom Pricing, select Settings, then General.

  2. Select Manually Sync Inventory.

    Select Manually Sync Inventory

Note: If you are using Custom Pricing in Standard Method (V2) or Accelerated Method (V3), this feature is not available. For more information on the differences between each method, please visit Discount Methods and How to Switch.