What Happens To A Future Order With An Out-of-Stock One-Time Product?


If a customer adds a one-time product to a future order, and the product is no longer available, what happens?

This depends on how you have configured the Overselling settings in Bold Subscriptions. By default, Bold is configured to Allow overselling for recurring orders. If you have not changed this setting, then the product will still be added to the recurring order and the customer will be charged. If you have changed this to Prevent overselling, then the transaction will fail and be retried based on your dunning management settings.

To learn more about allowing or preventing overselling on recurring orders, configuration, and more, please visit Inventory Handling for Recurring Orders.