One of my subscribers has a discount code applied that I want to remove. How do I do that?
Can you tell me how to remove a discount code that's applied to a customer?
To remove a discount code code from an existing subscription, please follow these steps:
In Bold Subscriptions, navigate to Customers.
Search for the customer by name or email.
Click on the ellipsis (three dots) beside the customer, and select Manage Subscriptions.
Click on Discount code, then click Remove discount.
Click Yes, remove discount.
For more information on all the ways you can manage your customers' existing subscriptions including adding and removing discount codes, please visit Subscription Management: Merchant Perspective.