How to swap product variants that are no longer being sold in existing subscriptions?
How can I swap a product variant that is no longer being sold to a new variant within Bold Subscriptions without losing existing customer subscriptions?
If you need to perform the swap on many subscriptions at once, you can perform a bulk product swap to switch the old variant to the new one. Once the swap is complete and verified, you can then delete the old variant in your Shopify admin if needed.
First, ensure the variant needed is added to the subscription group. Then, perform the bulk swap using these steps:
In Bold Subscriptions, navigate to Subscriptions > Bulk Updates.
Select Create a bulk update.
Using the dropdown menu under Update type, select Swap products.
Click Select Products.
Select the variant that is no longer being sold, and then click Confirm.
Click Choose new Product.
Select the new variant, and click Confirm.
Both products are displayed in the admin. Review these to ensure they are correct.
Click Confirm Changes.
Click Start Update.
Recommended: Select Download Summary.
Read more about swapping products in bulk in Bulk Product Swap in Subscriptions for Shopify Checkout.
If you need to perform the swap for an individual customer, you please refer to the instructions in Subscription Management: Merchant Perspective.