How do I add one time items to a recurring order?
How do I add product to an existing subscription as a one-time order?
If the product is available one your store for one-time purchase, you can add the product to your customer's subscription as a one-time order. Adding a product one-time requires you to log in to the customer portal as your customer would. Please follow the steps below.
Step 1: Enable the setting in Bold Subscriptions
From within Bold Subscriptions, select Settings.
Select Customer portal.
Enable the toggle next to Customer can add products to their existing subscriptions.
Step 2: Add the product
In Bold Subscriptions, select Customers.
Search for the customer by name or email.
Select the ellipsis (three dots) beside the customer name, and select Log in to Customer Portal.
Within the active subscription overview, click Add Products.
Select the desired product.
If applicable, select the size and quantity.
Click Add to the next order only.
For more information about this feature including some important considerations, please visit Subscription Management: Merchant Perspective on our Help Center here: https://support.boldcommerce.com/hc/en-us/articles/4404797982356-Subscription-Management-Merchant-Perspective#add-product-to-subscription