Bold Subscriptions & Shopify Shop App Compatibility

On June 23, 2025, Shopify announced that customers will be able to view and purchase subscriptions directly in the Shopify Shop app. This means that subscription products offered through Bold Subscriptions will also be available for purchase.

This article outlines known issues with Bold’s subscription widget and Convertible Subscription flow and shows you how to manage your subscription product visibility.

Known issues

Subscription widget limitations

Shopify’s Shop app doesn’t use Bold’s subscription widget. This means that some features may not work as expected, and you won’t be able to style the widget using the app block settings. This also creates a significant issue for Convertible Subscriptions.

Convertible Subscriptions incompatibility

Shopify’s Shop app subscription widget does not use Bold’s convert attribute. As a result, customers will remain subscribed only to the initial product in a Convertible Subscription. This can be particularly problematic if the initial product has a 100% discount, as customers would continue to receive the product for free.

To avoid display issues and incorrect subscriptions, we strongly advise you to either:

• Hide products intended for Convertible Subscriptions from Shopify’s Shop app sales channel

• Redirect customers to the online store for subscription purchases.

Manage subscription product visibility

Manage your subscription product visibility using the instructions in this section, or follow the instructions on Shopify’s help center for the most up-to-date information.

Hide Convertible Subscriptions from Shopify’s Shop app

To hide Convertible Subscription products from Shopify’s Shop app, follow the steps below.

1. From your Shopify admin, go to Settings > Apps and sales channels.

2. Click on Shopify’s Shop app.

3. Click Open sales channel.

4. Click Catalog, and then click Manage products in bulk.

5. Click Columns, and then select Published in Shop.

6. In the Published in Shop column, deselect the Convertible Subscription products that you want to hide.

7. Click Save.

Redirect subscription purchases to your online store

You can control whether subscriptions are available directly in the Shopify Shop app. If you disable subscriptions for Shopify's Shop channel, customers will be directed to your online store to complete their subscription purchase.

1. From your Shopify admin, go to Settings > Apps and sales channels.

2. Click on Shopify’s Shop app.

3. Click Open sales channel.

4. Go to Settings.

5. In the Subscriptions section, do either of the following:

   • To turn subscriptions on for the Shop channel, click Enable.

   • To turn subscriptions off for the Shop channel, click Disable.