I want to update my orders to go out every 2 months now. How can I make this happen?
If you want your subscription orders to process every two months, you can add this frequency to your subscription group. Please note, changes to your subscription group do not affect existing subscribers, only the frequencies that are available to purchase on the storefront. Once you've added the new frequency, you can edit your existing customers' orders to select it.
To add a frequency of every two months into an existing subscription group, follow these steps:
- In Bold Subscriptions, navigate to Subscriptions groups.
- Click on the ellipsis (three dots) next to the subscription group you want to edit, then select Edit subscription group.
- Scroll down to the Subscription frequency section.
- Click Add new frequency, and enter the number 2.
- Expand the dropdown menu to select Months.
- Enter a Frequency name to display to your customers such as Every 2 months.
- Click Save frequency.
- Optional: Remove any unwanted existing frequencies by clicking the red x next to them.
- Click Save changes.
To update your existing subscribers' order frequency, please follow the instructions outlined in Subscription Management: Merchant perspective > Change order frequency.